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Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Badan Pertanahan Nasional Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2021 2021
Content Delivery Network IaaS 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Faveo Legacy Faveo Helpdesk Customer Support CRM n/a 2019 2019 In 2019, Badan Pertanahan Nasional deployed Faveo Helpdesk to manage internal service requests and improve internal communications for its land and spatial planning functions. The deployment centers on the Faveo Helpdesk application in the Customer Support category and is used to capture, route, and track high volumes of service records across ministry teams. The ministry purchased Faveo Servicedesk and configured service-management workflows aligned with ITSM practices, including ticket lifecycle management, request categorization, assignment queues, and status tracking. Configuration focused on case management for land records, request prioritization, and resolution handoffs between operational units supporting land administration and spatial planning processes. Operational coverage spans internal support teams within the Ministry of Agrarian Affairs and Spatial Planning, with users submitting and updating cases tied to record inventories and planning workflows. The source case study does not specify integrations with external enterprise systems, indicating the implementation functions primarily as an internal service-management layer within the ministry. Governance work emphasized standardizing intake, formalizing service-management workflows, and assigning role based ownership for case resolution and communications. The documented outcomes note improved internal communications and enhanced ability to manage and track large volumes of records through Faveo Helpdesk.
Tag Management CRM 2020 2020
IT Decision Makers and Key Stakeholders at Badan Pertanahan Nasional
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Badan Pertanahan Nasional Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Badan Pertanahan Nasional Technographics

Badan Pertanahan Nasional is a Government organization based in Indonesia, with around 15000 employees and annual revenues of $120.0 million.

Badan Pertanahan Nasional operates a diverse technology stack with applications such as Microsoft Azure Cloud Services and Faveo Helpdesk, covering areas like Application Hosting and Computing Services and Customer Support.

Badan Pertanahan Nasional has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Faveo.

Badan Pertanahan Nasional recently adopted applications including Microsoft Azure Cloud Services in 2021, Cloudflare CDN in 2021 and Google Tag Manager in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates Badan Pertanahan Nasional’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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