Jakarta, 12110,
Indonesia
Badan Pertanahan Nasional Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Badan Pertanahan Nasional and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Badan Pertanahan Nasional employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Badan Pertanahan Nasional has purchased the following applications: HF Security MP Series for Time Clock (Hardware) in 2017, Faveo Helpdesk for Customer Support in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Badan Pertanahan Nasional is running and its propensity to invest more and deepen its relationship with HF Security , Faveo , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Badan Pertanahan Nasional revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Badan Pertanahan Nasional intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HF Security | Legacy | HF Security MP Series | Time Clock (Hardware) | HCM | n/a | 2017 | 2017 |
In 2017, Badan Pertanahan Nasional implemented HF Security MP Series as part of field biometric registration and operational time-attendance efforts. The HF Security MP Series Time Clock (Hardware) was deployed in conjunction with HF7000 fingerprint readers used in the Survey Tanahku land-survey biometric registration program to capture citizen fingerprints for land certificate issuance.
Deployment centered on handheld biometric enrollment in field survey operations, where HF7000 devices were used to capture fingerprints and enroll identities, and MP Series hardware provided stationary time-attendance and access-control endpoints for agency offices and survey sites. Functional capabilities included biometric enrollment, fingerprint verification, time-attendance logging, and access-control orchestration consistent with Time Clock (Hardware) implementations, with data flows from field handhelds feeding registration workflows and central records for land survey operations. Operational scope covered the national land registration program in Indonesia and impacted land survey and registration business functions within Badan Pertanahan Nasional. Governance emphasized standardized enrollment workflows and operational integration between field registration teams and central administrative units.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Faveo | Legacy | Faveo Helpdesk | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Badan Pertanahan Nasional deployed Faveo Helpdesk to manage internal service requests and improve internal communications for its land and spatial planning functions. The deployment centers on the Faveo Helpdesk application in the Customer Support category and is used to capture, route, and track high volumes of service records across ministry teams.
The ministry purchased Faveo Servicedesk and configured service-management workflows aligned with ITSM practices, including ticket lifecycle management, request categorization, assignment queues, and status tracking. Configuration focused on case management for land records, request prioritization, and resolution handoffs between operational units supporting land administration and spatial planning processes.
Operational coverage spans internal support teams within the Ministry of Agrarian Affairs and Spatial Planning, with users submitting and updating cases tied to record inventories and planning workflows. The source case study does not specify integrations with external enterprise systems, indicating the implementation functions primarily as an internal service-management layer within the ministry.
Governance work emphasized standardizing intake, formalizing service-management workflows, and assigning role based ownership for case resolution and communications. The documented outcomes note improved internal communications and enhanced ability to manage and track large volumes of records through Faveo Helpdesk.
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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