Bakehuset
Postboks 43 AËœkern,
Oslo, 579,
Norway
Oslo, 579,
Norway
+47 22 88 03 00
Consumer Packaged Goods
Bakehuset Technographics
Bakehuset Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bakehuset and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Bakehuset employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bakehuset has purchased the following applications: Infor M3 for Manufacturing ERP in 2015, Microsoft 365 for Collaboration in 2016, Verint Customer Engagement Platform for Customer Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bakehuset is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bakehuset revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bakehuset intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bakehuset Tech Stack and Enterprise Applications
Bakehuset ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor M3 | Manufacturing ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Bakehuset went live on Infor M3, deploying Infor M3 as its Manufacturing ERP. The go-live was announced as delivered on time and on budget, and the rollout included Infor Warehouse Mobility as a companion solution to extend transaction capture into warehouse operations.
The implementation focused on core Manufacturing ERP capabilities within Infor M3, including purchasing control, production planning and scheduling, inventory management, and financial data consolidation. Infor M3 was configured to support bakery manufacturing workflows and to improve the quality of financial data for analysis, while Infor Warehouse Mobility provided mobile inventory and warehouse transaction functionality.
Operational coverage targeted Bakehuset operations across Norway, and business functions impacted included purchasing, production, warehouse operations and finance. The implementation emphasized tighter purchasing control and production planning changes to help reduce waste by cutting over-production, aligning manufacturing execution with demand and inventory visibility.
Governance changes and process restructuring were part of the rollout, with controls and workflows adjusted to enforce purchasing discipline and improve data capture for financial reporting. Infor M3 and Infor Warehouse Mobility together form the application backbone for Bakehuset’s manufacturing, inventory and financial processes under the Manufacturing ERP deployment.
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Bakehuset Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Bakehuset deployed Microsoft 365 as its Collaboration platform across the organization. The deployment established a cloud-hosted Microsoft 365 tenant provisioned to support roughly 3,000 employees in Norway and to centralize corporate collaboration, email, and document management capabilities.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for Business for personal file storage, and Microsoft Teams for real-time communication and meetings. Configuration emphasized shared document workflows, team channels, calendaring, and cloud synchronization to support both corporate functions and retail operations.
Public site references show Microsoft 365 assets being used on the external website, indicating integration touchpoints between the corporate web presence and the Microsoft 365 tenant. Operational governance was implemented through centralized tenant administration, role based access controls, and content governance policies managed by IT to standardize collaboration practices and information access across departments.
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Bakehuset CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint Customer Engagement Platform | Customer Engagement | CRM | n/a | 2015 | 2015 |
In 2015, Bakehuset deployed Verint Customer Engagement Platform to centralize customer service and digital engagement for its Norway operations, implementing the solution as part of its Customer Engagement strategy. The deployment targeted contact center and customer support functions within the consumer packaged goods business, aligning the Verint Customer Engagement Platform with enterprise customer interaction workflows at a 3000 employee company scale.
The implementation covered core Verint components and functional modules including Agent Desktop, Live Chat, Email handling, Wrapup processing, Case management, Whitemail case actions, and service call integration. Work spanned multiple Verint releases, specifically versions 13R2, 14R1, and 15R1, and included UI design and technical feasibility activities to configure session handling, interaction routing, and agent workspace behavior.
Integrations concentrated on channel orchestration between web chat and email channels and backend service call interfaces, with server side tooling used to support features such as spellchecking. The team set up a spellchecker using TinyMCE together with Apache, PHP, PSpell, and Aspell, reflecting a hybrid deployment pattern where application platform components were extended with web server and scripting layer integrations to support agent UI functionality.
Governance and operationalization included release management, structured show and tell reviews, handling of change requests, post project support, and quality assurance practices. The delivery included writing high level test cases and unit tests, managing releases and change requests, and providing ongoing support and technical feasibility analysis to stabilize the Verint Customer Engagement Platform and embed consistent contact handling processes.
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Bakehuset ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
|
2020 | 2020 |
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Bakehuset IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bakehuset
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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HR Director | Director | HR | |
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CEO | CXO | Finance | |
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HR sjef | CXO | HR | |
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Apps Being Evaluated by Bakehuset Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bakehuset IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bakehuset digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bakehuset Technographics
Bakehuset is a Consumer Packaged Goods organization based in Norway,
with around 3000 employees and annual revenues of $1.90 billion.
Bakehuset operates a diverse technology stack with applications such as
Infor M3, Microsoft 365 and Verint Customer Engagement Platform,
covering areas like Manufacturing ERP, Collaboration and Customer Engagement.
Bakehuset has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and Verint Systems.
Bakehuset recently adopted applications including
Dynatrace Ruxit in 2020, Microsoft 365 in 2016 and Microsoft Azure Cloud Services in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bakehuset’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bakehuset’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bakehuset technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.