Chino, 91710, CA,
United States
Balaji Trading Technographics
Balaji Trading Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Balaji Trading and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Balaji Trading employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Balaji Trading has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, LiveChat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Balaji Trading is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Balaji Trading revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Balaji Trading intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Balaji Trading Tech Stack and Enterprise Applications
Balaji Trading ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Balaji Trading deployed Oracle NetSuite ERP as its ERP Financial platform. The implementation is referenced on the company website and serves the United States retail operations of the 100-employee business, consolidating transactional finance capabilities for a small to mid-market retailer.
Oracle NetSuite ERP was configured to provide core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, invoicing, billing and financial reporting, with standard order-to-cash workflows aligned to retail sales. The system is used in conjunction with the public website to capture orders and feed transactional data into financial modules, supporting finance, accounting, sales order management and inventory valuation processes. Governance for the deployment emphasized centralized financial data, a unified chart of accounts and automated posting workflows to standardize accounting processes across the business.
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Balaji Trading AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Balaji Trading implemented LiveChat on its public website to add Chatbots and Conversational AI capabilities to online customer interactions. The LiveChat application is deployed as a website embedded chat widget that provides real-time messaging through an agent console, visitor session context, and common conversational features such as routing rules and canned responses aligned with chat operations.
The deployment targets customer service and online sales functions for the retailer, with configuration focused on chat availability windows, agent assignment and templated replies to standardize web enquiries. Governance emphasized admin controls and chat workflow configuration, with operational ownership retained by the digital storefront and support teams to manage day to day chat operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Balaji Trading Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Balaji Trading implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment was provisioned as Google Apps for Business tied to the company domain and configured through the Google admin console to support cloud email hosting, Google Calendar, Drive, Docs, Sheets, and Slides for the organization.
The implementation covered account provisioning and administrative controls for approximately 100 employees, with role based user accounts, domain verification and group mailing lists used to organize communications across sales, support and operations. Configuration emphasized web based collaboration workflows and centralized administration through Google Workspace (Formerly Google G-Suite) admin tools, including user lifecycle management and standard security and sharing controls.
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Balaji Trading CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Balaji Trading ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Balaji Trading IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Balaji Trading
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Senior Operations Manager | Manager | Operations | ||||
| Sales manager | Manager | Sales |
Apps Being Evaluated by Balaji Trading Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||