AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Balaji Trading Tech Stack and Enterprise Applications

Balaji Trading ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2019 2019
In 2019, Balaji Trading deployed Oracle NetSuite ERP as its ERP Financial platform. The implementation is referenced on the company website and serves the United States retail operations of the 100-employee business, consolidating transactional finance capabilities for a small to mid-market retailer. Oracle NetSuite ERP was configured to provide core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, invoicing, billing and financial reporting, with standard order-to-cash workflows aligned to retail sales. The system is used in conjunction with the public website to capture orders and feed transactional data into financial modules, supporting finance, accounting, sales order management and inventory valuation processes. Governance for the deployment emphasized centralized financial data, a unified chart of accounts and automated posting workflows to standardize accounting processes across the business.
Balaji Trading AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 Balaji Trading implemented LiveChat on its public website to add Chatbots and Conversational AI capabilities to online customer interactions. The LiveChat application is deployed as a website embedded chat widget that provides real-time messaging through an agent console, visitor session context, and common conversational features such as routing rules and canned responses aligned with chat operations. The deployment targets customer service and online sales functions for the retailer, with configuration focused on chat availability windows, agent assignment and templated replies to standardize web enquiries. Governance emphasized admin controls and chat workflow configuration, with operational ownership retained by the digital storefront and support teams to manage day to day chat operations.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Balaji Trading Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013 Balaji Trading implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment was provisioned as Google Apps for Business tied to the company domain and configured through the Google admin console to support cloud email hosting, Google Calendar, Drive, Docs, Sheets, and Slides for the organization. The implementation covered account provisioning and administrative controls for approximately 100 employees, with role based user accounts, domain verification and group mailing lists used to organize communications across sales, support and operations. Configuration emphasized web based collaboration workflows and centralized administration through Google Workspace (Formerly Google G-Suite) admin tools, including user lifecycle management and standard security and sharing controls.
Balaji Trading eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2020 2020
Balaji Trading CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
CRM CRM 2018 2018
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Balaji Trading ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Balaji Trading IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Balaji Trading

First Name Last Name Title Function Department Email Phone
Senior Operations Manager Manager Operations
Sales manager Manager Sales

Apps Being Evaluated by Balaji Trading Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Balaji Trading IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Balaji Trading digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Balaji Trading Technographics
Balaji Trading is a Retail organization based in United States, with around 100 employees and annual revenues of $12.0 million.
Balaji Trading operates a diverse technology stack with applications such as Oracle NetSuite ERP, LiveChat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Balaji Trading has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and Google.
Balaji Trading recently adopted applications including Hubspot Marketing Automation in 2021, New Relic APM in 2021 and Oracle NetSuite SuiteCommerce in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Balaji Trading’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Balaji Trading’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Balaji Trading technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.