Balchem
52 Sunrise Park Road,
New Hampton, 10958, NY,
United States
New Hampton, 10958, NY,
United States
1 310-966-1444
Professional Services
Balchem Technographics
Balchem Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Balchem and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1327 Balchem employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Balchem has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, ECI Deacom ERP for Manufacturing ERP in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Balchem is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , ECi Software Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Balchem revenues, which have grown to $799.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Balchem intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Balchem Tech Stack and Enterprise Applications
Balchem ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Balchem implemented Sage Business Cloud X3 (ex Sage ERP X3) to serve as its ERP Financial backbone for plant and administrative operations. The Sage Business Cloud X3 deployment concentrated on centralized financial workflows typical of the ERP Financial category, including general ledger consolidation, accounts payable and receivable processing, and integrated financial reporting to align transactional and documentation flows with the new application. Implementation work included significant file restructuring and data model reorganization to prepare plant documentation and transactional records for the system.
Operational scope focused on a plant environment where administrative staff were tasked with creating and updating standard operating procedures and safety policies based on OSHA, AWAAIR, and relevant government agencies to reflect new system workflows. Day to day activities tied to the Sage Business Cloud X3 rollout included creation and reorganization of files, ongoing data entry, documentation of procedures, and support tasks while Policy and Procedure and Health and Safety committee members governed process changes. Personnel involved brought operational and safety certifications, including CPR and First Responder training, to support procedural updates and user readiness for the new ERP Financial application.
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ERP Financial | ERP |
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2018 | 2019 |
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Balchem ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Deacom ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Balchem implemented ECI Deacom ERP as its Manufacturing ERP platform. The implementation placed ECI Deacom ERP into operational use for customer account handling and order related processes within the company, aligning the application to core customer service workflows.
The deployment emphasized customer account management, order entry workflows, and structured data entry processes, with ECI Deacom ERP used for maintaining and creating customer accounts. Configuration work focused on form and transaction controls to support daily handling of key customer accounts and to standardize data entry practices across systems.
Integrations and operational coverage included coordinated data use between ECI Deacom ERP and Microsoft Dynamics 365, supporting dual-system data entry and account maintenance activities. Operational scope is explicitly centered on the customer service function, where a three person team supervises day to day operations, monitors work tasks for efficiency, and performs account setup and maintenance within Deacom and D365.
Governance and process changes were implemented through review and formalization of customer service processes, plus hiring and training to embed the new ERP driven workflows. Responsibility for continuous process oversight rests with the customer service management team, who supervise implementation of process updates and sustain routine data governance for customer master records.
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Oil Gas and Chemicals ERP | ERP Services and Operations |
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2013 | 2013 |
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Balchem Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Balchem implemented Microsoft 365 as its Collaboration platform. The deployment uses Microsoft 365 features including Exchange Online email, SharePoint content services, OneDrive file hosting, and Microsoft Teams for synchronous and asynchronous collaboration, and the presence of Microsoft 365 artifacts on Balchem’s public website indicates tenant-level service usage associated with Balchem.com.
Operational scope emphasizes enterprise collaboration across corporate functions such as communications, knowledge management, and cross-functional teamwork, with configuration aligned to Collaboration workflows like document management, team channels, and calendaring. Governance and administration are organized around centralized tenant administration, identity and access controls, and site-level SharePoint governance consistent with Microsoft 365 Collaboration deployments.
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Balchem SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2019 |
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Balchem CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Balchem PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Balchem IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Balchem CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Balchem
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Chief Accounting Officer and Treasurer | CXO | Finance | |
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Director of Sales | Director | Finance | |
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Vice President Administration and Assistant Secretary | VP | Operations | |
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Human Resources Executive | CXO | HR | |
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IT Director | Director | IT | |
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Director of Sales and Technical Services | Director | Sales | |
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Chairman and Chief Executive Officer | CXO | Finance | |
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Vice President Human Resources | VP | HR | |
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Chief Technology Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Manager, Finance Operations | Manager | Finance | |
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Senior Accounting Manager | Manager | Finance | |
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Director of Customer Service/Logistics | Director | Supply Chain | |
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Customer Service Manager | Manager | Customer Service | |
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CFO | CXO | Finance | |
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Senior Director, Information Technology | Director | IT | |
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Assistant Controller, General Accounting and Finance Operations | Director | Finance | |
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Senior Vice President & General Manager | VP | Operations | |
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Finance Director | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by Balchem Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Balchem IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Balchem digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Balchem Technographics
Balchem is a Professional Services organization based in United States,
with around 1327 employees and annual revenues of $799.0 million.
Balchem operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), ECI Deacom ERP and Microsoft 365,
covering areas like ERP Financial, Manufacturing ERP and Collaboration.
Balchem has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, ECi Software Solutions and Microsoft.
Balchem recently adopted applications including
Rollbar Error Tracking Platform in 2021, Cloudflare CDN in 2021 and Pathwire Mailgun in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Balchem’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Balchem’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Balchem technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.