Balearic Islands Health Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Balearic Islands Health Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Balearic Islands Health Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Balearic Islands Health Service has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Joomla 3.9 for Web Content Management in 2019, HikeOrders for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Balearic Islands Health Service is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Balearic Islands Health Service revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Balearic Islands Health Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HikeOrders | Legacy | HikeOrders | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Balearic Islands Health Service implemented HikeOrders as a Customer Experience application on its public website. The deployment positioned HikeOrders on https://www.ibsalut.es/ to manage patient facing web interactions and digital service access across the health service web channel.
HikeOrders was configured to operate within the website front end, enabling web based order and interaction flows consistent with Customer Experience platforms, including form driven service requests, transactional workflows, and session handling for anonymous and authenticated users. The implementation emphasized web UI components, content presentation, and workflow orchestration to support online engagement and service requests, with the full application name HikeOrders present in the delivery stack.
Operational coverage targeted patient services and communications teams within the Balearic Islands Health Service, with governance organized around web channel management and content publishing workflows. Rollout and operational ownership were aligned to existing web publishing and service delivery processes, and day to day management focused on maintaining the HikeOrders instance on the public website.
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2025 | 2025 |
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