Parkville, 21234-3912, MD,
United States
Baltimore Precision Instruments Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Baltimore Precision Instruments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Baltimore Precision Instruments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baltimore Precision Instruments has purchased the following applications: BlueFolder for Field Service Management in 2021, Microsoft 365 for Collaboration in 2019, FullStory for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baltimore Precision Instruments is running and its propensity to invest more and deepen its relationship with BlueFolder , Microsoft , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baltimore Precision Instruments revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baltimore Precision Instruments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BlueFolder | Legacy | BlueFolder | Field Service Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Baltimore Precision Instruments implemented BlueFolder to support Field Service Management for its professional services operations. The implementation is for a United States based firm of 10 employees and is manifest on the company website, where BlueFolder is used to surface service interactions and customer-facing scheduling entry points.
BlueFolder is configured to provide standard Field Service Management capabilities typical for small service providers, including centralized work order tracking, calendar-driven scheduling, technician job assignments, and customer access to service records. The deployment emphasizes mobile-enabled job lifecycle workflows and a simple operational model appropriate for a 10-person organization, with configuration focused on job intake, scheduling rules, and invoicing handoff.
Operational coverage centers on the companys service coordinators and field technicians, with the BlueFolder instance exposed on the baltpi.com website to capture requests and initiate work orders. Governance is aligned around centralized scheduling and job status visibility, creating a single system of record for field activities and customer requests without named third-party integrators referenced.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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