Bank of India
8th Floor, East Wing C-5, G Block Bandra Kurla Complex, Bandra (East),
Mumbai, 400051,
India
Mumbai, 400051,
India
91 22 6668 4490
Banking and Financial Services
Bank of India Technographics
Bank of India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52209 Bank of India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of India has purchased the following applications: SmartERP for ERP Financial in 2017, Oracle PeopleSoft Absence Management for Absence and Leave Management in 2014, Liferay Digital Experience Platform (DXP) for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of India is running and its propensity to invest more and deepen its relationship with Smart ERP Solutions , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of India revenues, which have grown to $3.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of India Tech Stack and Enterprise Applications
Bank of India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smart ERP Solutions | Legacy | SmartERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Bank of India implemented SmartERP in the ERP Financial category. Bank of India implemented SmartERP as its ERP Financial solution for financial management and human resources, using PeopleSoft as the delivery model to centralize organizational data and restore user confidence.
The initial phase delivered out of the box financial management and HR modules, with a concentrated rollout of the PeopleSoft HR product and HR Self Service. The HR Self Service capability was enhanced with an entirely graphical user interface to improve usability, while payroll and terminal benefits were configured for centralized processing. Absence management was converted into a workflow based application to enable centralized approval, tracking and reporting.
Operational coverage encompassed payroll processing and HR services for roughly 62,000 employees across the bank's operations in India, USA, UK, France, Singapore and Belgium, and aimed to eliminate multiple application logins by consolidating numerous smaller HR modules into a single application. The consolidation improved ad hoc query and reporting capability by unifying HR data and simplifying summary report generation. Smart ERP Solutions provided PeopleSoft focused implementation expertise and proprietary methodologies as part of the engagement.
Governance was led by a program manager and senior sponsors who maintained challenging goals and a results oriented program, enabling IT and HR teams to reorient HR staff from administrative tasks to strategic activities. Explicit benefits noted by the client included increased efficiencies and reductions in cost, centralized payroll processing for all employees, integrated management of terminal benefits with payroll, workflow based absence approvals and improved reporting capability. The Bank of India SmartERP ERP Financial deployment emphasized standardized HR profiles, centralized data visibility and self service to support more consistent measurement of staff performance and change indicators across the organization.
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Payment Processing | ERP |
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2021 | 2021 |
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Bank of India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Absence Management | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
In 2014, Bank of India implemented Oracle PeopleSoft Absence Management. The deployment focused on Absence and Leave Management within the bank's HRMS domain and centralized absence workflows across HR, payroll, vigilance and promotion processes.
Implementation included a custom Absence management module built for banking requirements, and companion modules for vigilance, anti-fraud and promotion workflows. Workstreams produced SRS and fit gap documents and covered design, development and testing of SQRs, PeopleCode and Application Engine programs, with Application Designer changes to record definitions, menus and security provisioning.
Operationalization used run control pages and added process definitions to SQRs to manage batch runs, while numerous complex SQL reports were delivered to support HR and compliance stakeholders. Governance relied on formal design artifacts and security administration to control access and align absence, payroll and vigilance workflows within Oracle PeopleSoft Absence Management.
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Core HR | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2014 | 2014 |
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Bank of India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, Bank of India implemented Liferay Digital Experience Platform (DXP) on its public website. The deployment uses Liferay Digital Experience Platform (DXP) as the primary Web Content Management system to manage site pages, content authoring, templating, responsive delivery, and user segmentation for personalized content presentation.
The implementation centers on the bankofindia.co.in public site and positions Liferay Digital Experience Platform (DXP) as Bank of India Web Content Management foundation for digital customer engagement and corporate communications across India. Governance and operational controls are organized around editorial workflows, role based access controls, staged publishing and template driven site management to support consistent content operations and compliance aligned publishing processes.
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Bank of India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Bank of India EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Bank of India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2020 | 2020 |
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Bank of India Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Bank of India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2008 | 2008 |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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Bank of India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Bank of India CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Bank of India Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Bank of India
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager & CIO | Manager | Finance | |
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General Manager Technology | Manager | IT | |
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Manager - Trade Finance | Manager | Investment | |
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IT Manager | Manager | IT | |
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Chief Manager IT | Manager | Finance | |
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IT Officer | Manager | IT | |
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IT Officer | Manager | IT | |
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IT Officer | Manager | IT | |
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Chief Technology Officer | CXO | IT | |
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Apps Being Evaluated by Bank of India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank of India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank of India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bank of India Technographics
Bank of India is a Banking and Financial Services organization based in India,
with around 52209 employees and annual revenues of $3.16 billion.
Bank of India operates a diverse technology stack with applications such as
SmartERP, Oracle PeopleSoft Absence Management and Liferay Digital Experience Platform (DXP),
covering areas like ERP Financial, Absence and Leave Management and Web Content Management.
Bank of India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Smart ERP Solutions, Oracle and Liferay.
Bank of India recently adopted applications including
6sense Account Engagement Platform in 2024, Liferay Digital Experience Platform (DXP) in 2023 and Clari5 Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank of India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank of India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank of India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.