Mumbai, 400051,
India
Bank of India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52209 Bank of India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of India has purchased the following applications: SmartERP for ERP Financial in 2017, Oracle PeopleSoft Absence Management for Absence and Leave Management in 2014, Liferay Digital Experience Platform (DXP) for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of India is running and its propensity to invest more and deepen its relationship with Smart ERP Solutions , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of India revenues, which have grown to $3.16 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smart ERP Solutions | Legacy | SmartERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Bank of India implemented SmartERP in the ERP Financial category. Bank of India implemented SmartERP as its ERP Financial solution for financial management and human resources, using PeopleSoft as the delivery model to centralize organizational data and restore user confidence.
The initial phase delivered out of the box financial management and HR modules, with a concentrated rollout of the PeopleSoft HR product and HR Self Service. The HR Self Service capability was enhanced with an entirely graphical user interface to improve usability, while payroll and terminal benefits were configured for centralized processing. Absence management was converted into a workflow based application to enable centralized approval, tracking and reporting.
Operational coverage encompassed payroll processing and HR services for roughly 62,000 employees across the bank's operations in India, USA, UK, France, Singapore and Belgium, and aimed to eliminate multiple application logins by consolidating numerous smaller HR modules into a single application. The consolidation improved ad hoc query and reporting capability by unifying HR data and simplifying summary report generation. Smart ERP Solutions provided PeopleSoft focused implementation expertise and proprietary methodologies as part of the engagement.
Governance was led by a program manager and senior sponsors who maintained challenging goals and a results oriented program, enabling IT and HR teams to reorient HR staff from administrative tasks to strategic activities. Explicit benefits noted by the client included increased efficiencies and reductions in cost, centralized payroll processing for all employees, integrated management of terminal benefits with payroll, workflow based absence approvals and improved reporting capability. The Bank of India SmartERP ERP Financial deployment emphasized standardized HR profiles, centralized data visibility and self service to support more consistent measurement of staff performance and change indicators across the organization.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Absence Management | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
In 2014, Bank of India implemented Oracle PeopleSoft Absence Management. The deployment focused on Absence and Leave Management within the bank's HRMS domain and centralized absence workflows across HR, payroll, vigilance and promotion processes.
Implementation included a custom Absence management module built for banking requirements, and companion modules for vigilance, anti-fraud and promotion workflows. Workstreams produced SRS and fit gap documents and covered design, development and testing of SQRs, PeopleCode and Application Engine programs, with Application Designer changes to record definitions, menus and security provisioning.
Operationalization used run control pages and added process definitions to SQRs to manage batch runs, while numerous complex SQL reports were delivered to support HR and compliance stakeholders. Governance relied on formal design artifacts and security administration to control access and align absence, payroll and vigilance workflows within Oracle PeopleSoft Absence Management.
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Core HR | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2014 | 2014 |
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Recruiting | HCM |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2008 | 2008 |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2014 | 2014 |
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