Banque Saudi Fransi
King Abdulaziz Rd, Al Wizarat,
Riyadh, 12622,
Saudi Arabia
Riyadh, 12622,
Saudi Arabia
966 11 874-4000
Banking and Financial Services
Banque Saudi Fransi Technographics
Banque Saudi Fransi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banque Saudi Fransi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3910 Banque Saudi Fransi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banque Saudi Fransi has purchased the following applications: Backbase Digital Banking Platform for Digital Banking in 2025, Oracle Digital Assistant for Chatbots and Conversational AI in 2023, Oracle Blockchain Platform for Blockchain Platform in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banque Saudi Fransi is running and its propensity to invest more and deepen its relationship with Backbase Solutions , Oracle , eBSEG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banque Saudi Fransi revenues, which have grown to $2.51 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banque Saudi Fransi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banque Saudi Fransi Tech Stack and Enterprise Applications
Banque Saudi Fransi ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Backbase Solutions | Legacy | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, BSF Saudi Arabia implemented the Backbase Digital Banking Platform to consolidate its omnichannel retail banking presence and accelerate Digital Banking capabilities across BSF mobile and BSF online. The deployment was led by Backbase with Hexaware providing middleware integration, positioning the Backbase Digital Banking Platform as the unified front end for account management and customer engagement within BSF’s Saudi operations.
The implementation delivers core Digital Banking modules including retail mobile and web banking, customer onboarding and digital sales workflows, account management, advanced payment rails for domestic and international transfers, SADAD bill payments, and Western Union access. Card lifecycle and payment instrument management are configured to support Apple Pay and lifestyle rewards, while AI enabled experience orchestration is used to streamline credit card application flows and self service routines.
Architecture and integrations center on Backbase as the presentation and orchestration layer with Hexaware managing middleware connectivity to BSF back office services. Security and device controls are embedded into the platform, featuring panic mode enablement, device management rules, GPS consent capture, and multi factor authentication that includes biometric verification and OTP validation to secure both mobile and web channels.
Operational scope emphasizes a mobile first omnichannel experience, shifting routine transactions to self service while preserving human interaction for complex cases, and supporting BSF’s aim to expand into new market segments via digital channels. Governance and rollout are positioned as iterative, with Backbase and Hexaware continuing a joint roadmap of milestones to extend Digital Banking features and channel coverage.
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Banque Saudi Fransi AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Digital Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Banque Saudi Fransi implemented Oracle Digital Assistant as a strategic Chatbots and Conversational AI capability to support corporate, commercial, and retail banking channels. The bank selected Oracle Cloud Infrastructure to underpin the deployment, aligning the implementation with Saudi Arabia's open banking framework and a requirement for rapid innovation and expansion.
The Oracle Digital Assistant implementation focused on conversational interface modules including intent and dialogue management, natural language understanding, context management, and handoff to human agents for complex cases. Configuration prioritized omnichannel access for web and mobile banking, secure authentication workflows consistent with banking operations, and policy-driven session and data handling.
Architecturally the deployment leveraged Oracle Cloud Infrastructure Generative AI for GPU backed model inference, Oracle Blockchain to support open banking transaction anchoring, and OCI database and storage to persist conversational state and transactional metadata. OCI components were used to meet GPU, database, and storage requirements, and to provide the seamless integration fabric needed for banking services and API-driven product extensions.
Operational coverage emphasized alignment across retail, commercial, and corporate banking functions with centralized platform governance for conversational intents, security policies, and compliance controls. The implementation supports faster product launches through reusable conversational assets and OCI integration, and OCI is reported to fulfill the bank's GPU, database, and storage needs while delivering seamless integration and supporting faster product launches.
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2015 |
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Banque Saudi Fransi Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2023 | 2023 |
In 2023, Banque Saudi Fransi implemented Oracle Blockchain Platform on Oracle Cloud Infrastructure to support Saudi Arabia's open banking framework and accelerate product innovation. Oracle Blockchain Platform is deployed as a Blockchain Platform solution integrated with OCI services including Oracle Cloud Infrastructure Generative AI, Oracle Database, storage, and Oracle Digital Assistant to provide a unified cloud foundation for blockchain services and adjacent AI-driven capabilities.
The implementation centers on distributed ledger and smart contract capabilities to manage open banking workflows, transaction immutability, and auditable trails. Oracle Blockchain Platform nodes and ledger services are provisioned on OCI with underlying database and storage tiers, while generative AI and Oracle Digital Assistant are instrumented to support customer engagement and rapid product prototyping.
Operational coverage includes corporate, commercial, and retail banking product lines, where the Blockchain Platform exposes API-based interfaces aligned to the national open banking framework. The deployment architecture emphasizes service integration across OCI, enabling faster product launches through reusable APIs and automated contract execution.
Governance was framed around blockchain access controls, transaction auditing, and immutable recordkeeping to meet financial services compliance expectations. The combined OCI and Oracle Blockchain Platform approach supports Banque Saudi Fransi's stated goals of quick innovation and expansion, and provides an integrated infrastructure for ongoing blockchain-enabled product development.
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Blockchain Platform | Blockchain |
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2023 | 2023 |
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Banque Saudi Fransi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2014 | 2015 |
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Banque Saudi Fransi Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Content Management | Content Management |
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2024 | 2024 |
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Banque Saudi Fransi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Tag Management | CRM |
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2024 | 2024 |
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Banque Saudi Fransi TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2013 | 2013 |
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Banque Saudi Fransi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Banque Saudi Fransi CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Threat Modeling | CyberSecurity |
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2009 | 2009 |
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IT Decision Makers and Key Stakeholders at Banque Saudi Fransi
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Banque Saudi Fransi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Banque Saudi Fransi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Banque Saudi Fransi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Banque Saudi Fransi Technographics
Banque Saudi Fransi is a Banking and Financial Services organization based in Saudi Arabia,
with around 3910 employees and annual revenues of $2.51 billion.
Banque Saudi Fransi operates a diverse technology stack with applications such as
Backbase Digital Banking Platform, Oracle Digital Assistant and Oracle Blockchain Platform,
covering areas like Digital Banking, Chatbots and Conversational AI and Blockchain Platform.
Banque Saudi Fransi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Backbase Solutions and Oracle.
Banque Saudi Fransi recently adopted applications including
Oracle Gen2 Cloud in 2024, Oracle Digital Assistant in 2023 and Oracle Blockchain Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Banque Saudi Fransi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Banque Saudi Fransi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Banque Saudi Fransi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.