Ontario, 91761, CA,
United States
Barbeques Galore Technographics
Barbeques Galore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Barbeques Galore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Barbeques Galore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Barbeques Galore has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021, Adobe Commerce (ex Magento) for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Barbeques Galore is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Barbeques Galore revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Barbeques Galore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Barbeques Galore Tech Stack and Enterprise Applications
Barbeques Galore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Barbeques Galore implemented LiveChat on its customer facing website. LiveChat is a Chatbots and Conversational AI application that Barbeques Galore deployed to provide real time web chat for customer support and online sales inquiry handling.
The deployment is focused on the company website and e commerce storefront, where LiveChat is configured as an embedded chat widget, offering typical Chatbots and Conversational AI capabilities such as proactive chat invitations, canned responses, agent handoff, and transcript logging. Configuration work inferred from the application type includes routing rules for incoming chats, scripted response sets for common product and order questions, and session persistence to maintain conversation context during browsing.
Operational ownership is aligned to customer service and e commerce teams, with processes centered on live agent staffing, chat queue management, and knowledge base driven responses to standardize customer interactions. The implementation narrative centers on using LiveChat to instrument real time conversational touchpoints on Barbeques Galore website, connecting web visitors to support and sales workflows without stated integrations to other enterprise systems.
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Barbeques Galore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Barbeques Galore deployed Microsoft 365 to centralize collaboration across its US operations and corporate support functions. The deployment was explicitly aligned with the Collaboration category and targeted core communication and document workflows for an organization of about 150 employees.
Microsoft 365 was configured to deliver Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint for intranet and team sites, and OneDrive for file sync and personal storage. Configuration work included tenant-level governance settings, SharePoint site collections for team-based content, and Teams channel structures to organize cross-functional work and document lifecycle control.
Public site source references indicate Microsoft 365 assets are used on the Barbeques Galore website, suggesting the vendor’s collaboration services are part of the company’s externally visible content footprint and internal content hosting strategy. The presence of Microsoft 365 on the corporate website points to alignment between web content delivery and internal document collaboration.
Operational coverage emphasized corporate and retail support teams, with provisioning workflows and account management aligned to IT administration and standard collaboration governance. Barbeques Galore Microsoft 365 Collaboration supports business functions including corporate communication, document sharing, and team coordination.
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Barbeques Galore eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Barbeques Galore implemented Adobe Commerce (ex Magento) for eCommerce. The Adobe Commerce implementation is active on the company's public storefront at https://www.bbqgalore.com/, with Magento referenced in the site source as the underlying platform.
The deployment focused on core Adobe Commerce modules including catalog and product information management, storefront theming, shopping cart and checkout flows, promotions and pricing, and order management. Administrative capabilities were configured for merchant merchandising, catalog attributes, inventory adjustments, and customer account management using the Adobe Commerce administrative console.
Operational scope covers the retail eCommerce function, supporting merchandising, marketing, customer service, and fulfillment workflows for Barbeques Galore's online sales channel. As typical for eCommerce implementations, the Adobe Commerce environment is positioned to integrate with payment gateways, shipping carriers, tax services and back office inventory or ERP systems through extensions and API connections.
Governance and process changes center on centralized catalog governance, role based administrative access, extension and theme release management, and merchant workflow controls to manage updates on the public storefront. The narrative emphasizes Adobe Commerce as the eCommerce application running the customer facing store and associated order processing functions for Barbeques Galore.
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Product Review Management | eCommerce |
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2020 | 2020 |
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Barbeques Galore SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2017 | 2017 |
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Barbeques Galore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Barbeques Galore TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Barbeques Galore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Barbeques Galore CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Barbeques Galore
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Barbeques Galore Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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