AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Barbeques Galore Tech Stack and Enterprise Applications

Barbeques Galore AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Barbeques Galore implemented LiveChat on its customer facing website. LiveChat is a Chatbots and Conversational AI application that Barbeques Galore deployed to provide real time web chat for customer support and online sales inquiry handling. The deployment is focused on the company website and e commerce storefront, where LiveChat is configured as an embedded chat widget, offering typical Chatbots and Conversational AI capabilities such as proactive chat invitations, canned responses, agent handoff, and transcript logging. Configuration work inferred from the application type includes routing rules for incoming chats, scripted response sets for common product and order questions, and session persistence to maintain conversation context during browsing. Operational ownership is aligned to customer service and e commerce teams, with processes centered on live agent staffing, chat queue management, and knowledge base driven responses to standardize customer interactions. The implementation narrative centers on using LiveChat to instrument real time conversational touchpoints on Barbeques Galore website, connecting web visitors to support and sales workflows without stated integrations to other enterprise systems.
Barbeques Galore Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Barbeques Galore deployed Microsoft 365 to centralize collaboration across its US operations and corporate support functions. The deployment was explicitly aligned with the Collaboration category and targeted core communication and document workflows for an organization of about 150 employees. Microsoft 365 was configured to deliver Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint for intranet and team sites, and OneDrive for file sync and personal storage. Configuration work included tenant-level governance settings, SharePoint site collections for team-based content, and Teams channel structures to organize cross-functional work and document lifecycle control. Public site source references indicate Microsoft 365 assets are used on the Barbeques Galore website, suggesting the vendor’s collaboration services are part of the company’s externally visible content footprint and internal content hosting strategy. The presence of Microsoft 365 on the corporate website points to alignment between web content delivery and internal document collaboration. Operational coverage emphasized corporate and retail support teams, with provisioning workflows and account management aligned to IT administration and standard collaboration governance. Barbeques Galore Microsoft 365 Collaboration supports business functions including corporate communication, document sharing, and team coordination.
Barbeques Galore eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2015 2015
In 2015, Barbeques Galore implemented Adobe Commerce (ex Magento) for eCommerce. The Adobe Commerce implementation is active on the company's public storefront at https://www.bbqgalore.com/, with Magento referenced in the site source as the underlying platform. The deployment focused on core Adobe Commerce modules including catalog and product information management, storefront theming, shopping cart and checkout flows, promotions and pricing, and order management. Administrative capabilities were configured for merchant merchandising, catalog attributes, inventory adjustments, and customer account management using the Adobe Commerce administrative console. Operational scope covers the retail eCommerce function, supporting merchandising, marketing, customer service, and fulfillment workflows for Barbeques Galore's online sales channel. As typical for eCommerce implementations, the Adobe Commerce environment is positioned to integrate with payment gateways, shipping carriers, tax services and back office inventory or ERP systems through extensions and API connections. Governance and process changes center on centralized catalog governance, role based administrative access, extension and theme release management, and merchant workflow controls to manage updates on the public storefront. The narrative emphasizes Adobe Commerce as the eCommerce application running the customer facing store and associated order processing functions for Barbeques Galore.
Product Review Management eCommerce 2020 2020
Barbeques Galore SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management SCM 2017 2017
Barbeques Galore CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2019 2019
Marketing Analytics, Data Management Platform CRM 2023 2023
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Barbeques Galore TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
Barbeques Galore IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Barbeques Galore CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Barbeques Galore

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Barbeques Galore Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Barbeques Galore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Barbeques Galore digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Barbeques Galore Technographics
Barbeques Galore is a Retail organization based in United States, with around 150 employees and annual revenues of $15.0 million.
Barbeques Galore operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Adobe Commerce (ex Magento), covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Barbeques Galore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Adobe Systems.
Barbeques Galore recently adopted applications including Teads Platform in 2023, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Barbeques Galore’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Barbeques Galore’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Barbeques Galore technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.