Philadelphia, 19147, PA,
United States
Bario Neal Technographics
Bario Neal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bario Neal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Bario Neal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bario Neal has purchased the following applications: Affirm for Payment Processing in 2020, Brightpearl ERP for Retail Management in 2018, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bario Neal is running and its propensity to invest more and deepen its relationship with Affirm , Visa , Verifone or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bario Neal revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bario Neal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bario Neal Tech Stack and Enterprise Applications
Bario Neal ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affirm | Legacy | Affirm | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Bario Neal implemented Affirm Payment Processing on its website to add consumer installment payments to online checkout. The deployment used the Affirm on-site checkout integration, embedding Affirm checkout components into the e-commerce storefront and leveraging client-side tokenization and authorization flows to surface installment and alternative payment options at cart and checkout. This implementation focuses on online sales and checkout business functions, connecting Affirm Payment Processing to the store front-end and the site order capture workflows on bario-neal.com. Affirm is the payment acceptance path for consumer purchases on the company website.
Configuration work emphasized enabling installment payment options, provisioning merchant access to the Affirm merchant dashboard, and configuring transaction reporting and reconciliation feeds typical of a Payment Processing deployment. Operational scope included updates to checkout logic, order status mapping, and finance workflow changes to accommodate Affirm-settled transactions, along with governance over checkout testing, terms presentation, and operational procedures for refunds and chargebacks via the Affirm platform.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2022 | 2022 |
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Subscription and Recurring Billing | ERP |
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2021 | 2021 |
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Tax Management | ERP |
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2022 | 2022 |
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Bario Neal ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brightpearl | Legacy | Brightpearl ERP | Retail Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Bario Neal implemented Brightpearl ERP for Retail Management. The deployment centralized retail operations for the 30 person jewelry studio, bringing customer service, production, and inventory workflows into Brightpearl ERP to support boutique retail and studio production activities.
Brightpearl ERP was configured to support customer service case handling, inventory control, purchase ordering, and production order tracking. Configuration emphasized inventory management and order processing modules to capture custom order specifications from Philadelphia and New York showrooms, to manage weekly supply orders, and to track CAD projects and production batches.
Operational governance aligned Brightpearl ERP with existing studio practices, using production manuals and weekly production meetings to standardize work order creation, bench jeweler assignments, and production coordination. The implementation covered showroom sales, production coordination, and custom design order workflows across Philadelphia and New York locations, with Brightpearl ERP serving as the central system for customer service, production, and inventory management.
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Bario Neal AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Bario Neal implemented Zendesk Chat on its website to provide real time conversational support. Bario Neal implemented Zendesk Chat, an application in the Chatbots and Conversational AI category, to support customer service and online sales functions on its public storefront.
The implementation uses the Zendesk Chat web widget embedded on the company site and provisioned for the small customer support team. Configuration emphasized core Chatbots and Conversational AI capabilities such as proactive messaging, canned responses, routing to live agents, session transcript capture, and simple automation through triggers to streamline first response workflows.
Operational coverage is scoped to the website and the customer support function, serving online shoppers visiting the United States site. Governance and operational controls center on defined hours of availability, agent access to the chat console, standard response scripts and transcript retention for service continuity, aligning chat handling with existing support processes.
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Bario Neal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Bario Neal eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Bario Neal SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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Bario Neal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Bario Neal ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Bario Neal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bario Neal
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Apps Being Evaluated by Bario Neal Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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