Baseler Hospiz Josef Kaltenbach Technographics
Baseler Hospiz Josef Kaltenbach Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baseler Hospiz Josef Kaltenbach and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Baseler Hospiz Josef Kaltenbach employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baseler Hospiz Josef Kaltenbach has purchased the following applications: Sojern for Guest Management in 2018, iiQ-Hotel for Customer Experience in 2014, Sentry for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baseler Hospiz Josef Kaltenbach is running and its propensity to invest more and deepen its relationship with Sojern , ConsultiiQ , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baseler Hospiz Josef Kaltenbach revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baseler Hospiz Josef Kaltenbach intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baseler Hospiz Josef Kaltenbach Tech Stack and Enterprise Applications
Baseler Hospiz Josef Kaltenbach ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Baseler Hospiz Josef Kaltenbach implemented Sojern as a Guest Management application on its public website. The Sojern deployment was concentrated on site-level guest engagement and booking support, instrumenting the website to capture session behavior, enable on-site booking widgets, and maintain guest profiles to support reservation workflows. Implementation scope targeted the property web booking funnel and guest touchpoints rather than enterprise back-office systems.
Integration was executed through website tagging and reservation form orchestration, embedding Sojern into the online booking flow to capture leads and surface personalized offers. Operational ownership aligned with reservations, front office and marketing teams, with governance focused on web release cycles, consent and data capture processes for guest interactions. The configuration emphasizes web-layer guest engagement, reservation orchestration, and profiling capabilities typical of Guest Management deployments.
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Baseler Hospiz Josef Kaltenbach CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ConsultiiQ | Legacy | iiQ-Hotel | Customer Experience | CRM | n/a | 2014 | 2014 |
In 2014, Baseler Hospiz Josef Kaltenbach implemented iiQ-Hotel on its public website to deliver customer-facing booking and engagement functionality within the Customer Experience category. The deployment uses iiQ-Hotel as the website-facing application layer, presenting availability, rates and a reservation workflow to external guests and orchestrating confirmations and guest messaging as part of the hotel's online customer journey.
The implementation is structured around a web-embedded booking and guest interaction module, configured to centralize online reservations and inquiries and to standardize booking rules and content presentation across the site. Operational scope focuses on reservations and front-desk intake, with configuration and governance centered on web content controls, booking validation logic and customer communication templates to align online booking behavior with onsite operations.
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Baseler Hospiz Josef Kaltenbach ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, Baseler Hospiz Josef Kaltenbach implemented Sentry for Application Performance Management on their website. The deployment focused on front-end website instrumentation using Sentry browser SDK patterns to capture error events, stack traces, and performance traces across public pages. Configuration emphasized error aggregation, transaction sampling, and client-side performance tracing to accelerate fault isolation in web delivery.
Operational coverage was scoped to the public website, with responsibility assigned to IT and web operations for monitoring and incident prioritization, and marketing stakeholders consuming event data to surface digital guest experience issues. Governance relied on centralized alert thresholds and a site-wide issue triage process integrated into existing operational workflows, preserving a clear relationship between Baseler Hospiz Josef Kaltenbach, Sentry, Application Performance Management, and web operations.
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Baseler Hospiz Josef Kaltenbach IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Baseler Hospiz Josef Kaltenbach
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Apps Being Evaluated by Baseler Hospiz Josef Kaltenbach Executives
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