Bauhaus Denmark Technographics
Bauhaus Denmark Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bauhaus Denmark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Bauhaus Denmark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bauhaus Denmark has purchased the following applications: Puzzel Contact Centre for Call Center in 2020, Microsoft 365 for Collaboration in 2022, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bauhaus Denmark is running and its propensity to invest more and deepen its relationship with Puzzel , Clerk.io , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bauhaus Denmark revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bauhaus Denmark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bauhaus Denmark Tech Stack and Enterprise Applications
Bauhaus Denmark CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Puzzel | Legacy | Puzzel Contact Centre | Call Center | CRM | n/a | 2020 | 2020 |
In 2020, Bauhaus Denmark implemented Puzzel Contact Centre to manage customer interactions initiated on their public website. Bauhaus Denmark uses Puzzel Contact Centre as its Call Center solution embedded in the site to orchestrate web-initiated chat, callback and inbound contact flows.
The deployment appears focused on browser-based agent desktops and omnichannel session routing, reflecting common Call Center capabilities such as skills-based queuing, web chat handoff, and real-time monitoring and reporting. Configuration emphasizes customer-facing integration points on the website that route sessions into contact queues and surface agent workflows and dashboards for customer service teams.
Operational coverage centers on customer service and e-commerce support functions, with the Puzzel Contact Centre instrumenting inbound digital and voice interactions originating from the website. The implementation implies a cloud-oriented architecture and centralized queue governance, with routing rules and SLA monitoring embedded in the Puzzel Contact Centre configuration to align online support workflows.
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Customer Analytics, Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation, Customer Data Platform | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2019 | 2019 |
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Bauhaus Denmark Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022 Bauhaus Denmark implemented Microsoft 365, observable through references on the company website. Microsoft 365 is deployed as the organization’s primary Collaboration platform to support email, team communication, and document collaboration across the company’s roughly 1,300 employees.
The deployment follows a cloud-first Microsoft 365 tenant model with standard Collaboration modules such as Exchange Online for mail, Microsoft Teams for synchronous communication, SharePoint for intranet and document libraries, and OneDrive for individual file storage. Operational coverage is enterprise-wide across retail and corporate functions in Denmark, with tenant-level administration, identity and access controls, and content governance configured to manage user provisioning, collaboration workflows, and compliance controls.
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Collaboration | Collaboration |
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2019 | 2021 |
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Bauhaus Denmark Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Bauhaus Denmark implemented Algolia Search on their website under the Application, Web and Enterprise Search category. The deployment centralizes customer-facing site search and product discovery across the e-commerce catalog and informational pages, positioning Algolia Search to deliver SKU-level results and faster query responses for online shoppers.
The implementation uses Algolia Search as a hosted, API-first search service integrated into the website front end and the catalog indexing pipeline, enabling frequent index updates and configurable relevance controls. Functional capabilities implemented include full-text indexing, autocomplete and suggestions, faceted navigation and filtering, relevance tuning and merchandising controls, which support merchandising, e-commerce and customer experience workflows. Governance and operational ownership appears concentrated on application configuration and index management within the web development and merchandising teams rather than on enterprise-wide search consolidation.
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Bauhaus Denmark eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Bauhaus Denmark ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Bauhaus Denmark PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Bauhaus Denmark IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Bauhaus Denmark CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Bauhaus Denmark
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bauhaus Denmark Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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