Mogi Mirim, 13800-002, SP,
Brazil
Baumer Technographics
Baumer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baumer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 358 Baumer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baumer has purchased the following applications: Microsoft 365 for Collaboration in 2015, Octadesk CRM for CRM in 2020, Amazon EC2 for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baumer is running and its propensity to invest more and deepen its relationship with Microsoft , LWSA , Hi Platform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baumer revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baumer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baumer Tech Stack and Enterprise Applications
Baumer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Baumer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LWSA | Legacy | Octadesk CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020 Baumer implemented Octadesk CRM on its public website, using the application to centralize customer engagement and inbound lead handling. Baumer, a Life Sciences company based in Brazil, aligns Octadesk CRM with its CRM business function to support sales and customer service contact management.
The deployment emphasizes web embedded engagement capabilities of Octadesk CRM such as lead capture forms and a web chat interface, consolidated contact management, ticketing and pipeline workflows. Configuration work concentrated on routing rules and workflow automation to assign inbound inquiries to sales and support queues. These modules reflect standard CRM functional workflows for prospect lifecycle management and customer issue resolution.
The implementation follows a cloud oriented embedding pattern where the Octadesk CRM instance collects interactions directly from the public website and centralizes records for cross functional teams. Operational coverage focuses on sales and customer service teams in Brazil, and governance was established through centralized contact ownership and in application workflow rules to standardize routing and follow up processes.
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Baumer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Baumer
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Baumer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||