Bay Audiology
17 Shea Terrace, Takapuna,
Auckland, 0622,
New Zealand
Auckland, 0622,
New Zealand
64 9 489 4382
Healthcare
Bay Audiology Technographics
Bay Audiology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bay Audiology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Bay Audiology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bay Audiology has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2015, TIMS Audiology ERP for Medical Practice Management in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bay Audiology is running and its propensity to invest more and deepen its relationship with Oracle , Computers Unlimited , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bay Audiology revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bay Audiology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bay Audiology Tech Stack and Enterprise Applications
Bay Audiology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Bay Audiology implemented Oracle JD Edwards EnterpriseOne as its ERP Financial system. The deployment focused on centralizing finance operations for its New Zealand finance team in Takapuna, Auckland, aligning core accounting processes under the ERP Financial platform. Bay Audiology used Oracle JD Edwards EnterpriseOne to support General Ledger, Accounts Payable, vendor master data management, and voucher processing.
Configuration work included establishing vendor master records and structuring GL segments and reconciliation workflows consistent with financial accounting and accounts payable operations. As part of the rollout a temporary finance team assistant verified address details for over 800 vendors, set up vendor profiles and migrated vendor data into JDE, and assisted with GL checking, reconciliations and high volume source voucher sorting and filing. Reporting and transactional controls were reinforced through spreadsheet driven data validation and user feedback loops to iterate configuration.
Operational coverage centered on the finance function, with the finance team providing first hand user feedback to the Finance Manager to refine processes and data quality. Governance activities documented during the Jan 2016 to Feb 2016 migration window included vendor data validation, source document handling procedures and GL reconciliation checkpoints. The implementation narrative emphasizes vendor master data onboarding, voucher workflow design and finance centric governance under Oracle JD Edwards EnterpriseOne
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Bay Audiology ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Computers Unlimited | Legacy | TIMS Audiology ERP | Medical Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Bay Audiology implemented TIMS Audiology ERP as its Medical Practice Management platform. The initial deployment focused on clinical operations at the New Lynn Clinic, with the TIMS Audiology ERP instance positioned to consolidate patient session handling, appointment workflows, and front desk access to session data.
TIMS Audiology ERP was configured to support appointment scheduling, clinical session documentation, patient record access, and practice billing workflows typical of Medical Practice Management systems. The implementation emphasized session download capability to enable front desk staff to access session files, and configuration work included role based access for clinicians and reception teams to align with clinical operations.
The deployment created a centralized practice management surface for the New Lynn Clinic, enabling secured access to session downloads and front desk interfaces. Vendor support from Computers Unlimited was used throughout the rollout, including hands on assistance to enable session downloads and front desk connectivity.
Governance and operational handover included vendor led troubleshooting and end user support, with clinic leadership reporting rapid resolution of issues during onboarding. New Lynn Clinic manager Susan Reid specifically praised the assistance and fast resolve provided by a Computers Unlimited engineer, noting the practical impact of vendor responsiveness on front desk operations.
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Bay Audiology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Bay Audiology implemented Microsoft 365 to standardize Collaboration across its 300 employee New Zealand healthcare organization. The Microsoft 365 deployment was scoped to unify organizational email, document collaboration, and synchronous communications for clinical, administrative, and patient engagement functions.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online for email, Microsoft Teams for real time communications, SharePoint for team sites and intranet content, OneDrive for personal file storage, and the Office productivity suite for document creation and editing. Tenant level configuration emphasized user provisioning, role based access controls, group based security, and information protection and retention policies consistent with healthcare operational needs.
Operational coverage included clinical teams, administrative staff, and patient facing personnel across Bay Audiology locations in New Zealand, with adoption managed through phased departmental rollouts and role aligned access. Bay Audiology references using Microsoft 365 on their website, reflecting that Microsoft 365 artifacts are surfaced in public digital touchpoints and are central to the organization s collaboration architecture and governance.
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Bay Audiology Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Bay Audiology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2020 | 2020 |
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Bay Audiology PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Bay Audiology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bay Audiology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Manager | Manager | Finance | |
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Finance Director | Director | Finance | |
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IT Director | Director | IT | |
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Senior Financial Accountant | Manager | Finance | |
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Systems Accountant | Manager | IT | |
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IT Operations Manager | Manager | IT | |
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Apps Being Evaluated by Bay Audiology Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bay Audiology IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bay Audiology digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bay Audiology Technographics
Bay Audiology is a Healthcare organization based in New Zealand,
with around 300 employees and annual revenues of $40.0 million.
Bay Audiology operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, TIMS Audiology ERP and Microsoft 365,
covering areas like ERP Financial, Medical Practice Management and Collaboration.
Bay Audiology has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Computers Unlimited and Microsoft.
Bay Audiology recently adopted applications including
MediaMath in 2022, Adobe Experience Manager in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bay Audiology’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bay Audiology’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bay Audiology technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.