Victoria, V8W 2B4, BC,
Canada
BC Ferries Connector Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BC Ferries Connector and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 BC Ferries Connector employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BC Ferries Connector has purchased the following applications: Zaui for Reservation and Booking Management in 2018, Microsoft 365 for Collaboration in 2019, 8x8 Contact Center for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BC Ferries Connector is running and its propensity to invest more and deepen its relationship with Zaui , Betterez , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BC Ferries Connector revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BC Ferries Connector intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zaui | Legacy | Zaui | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, BC Ferries Connector deployed Zaui as its primary reservation platform on its website. Zaui is a Reservation and Booking Management application used to power customer-facing online bookings and manage reservations for the ferry connector service. The deployment centers on an embedded web booking engine and customer booking records, aligning the BC Ferries Connector Zaui Reservation and Booking Management relationship with front-line booking operations. The implementation addresses availability, scheduling, and fare management capabilities typical of Reservation and Booking Management systems.
The Zaui installation is delivered as a cloud-hosted booking platform embedded into BC Ferries Connector's public website, providing live availability and booking workflows accessible to customers and booking agents. Operational scope includes customer service and operations functions that handle booking confirmations, schedule management, and customer records, and the configuration likely emphasizes web widget integration and booking workflow orchestration. Governance and process changes focus on centralizing reservations through Zaui to streamline online booking, inventory controls, and recordkeeping for a small operator with roughly 10 employees. Zaui remains the visible booking interface on BC Ferries Connector's site.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2020 | 2020 |
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Call Center | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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