Smart DCC
floor 3, Riverscape, 10 Queen St Pl,
London, EC4R 1BE,
United Kingdom
London, EC4R 1BE,
United Kingdom
44 20 3725-8656
Professional Services
Smart DCC Technographics
Smart DCC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smart DCC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 342 Smart DCC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smart DCC has purchased the following applications: Kleos ATS for Applicant Tracking System in 2021, Hotjar for Customer Experience in 2020, Visokio Omniscope Evo for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smart DCC is running and its propensity to invest more and deepen its relationship with Pocket Recruiter , Benefex, a Zellis Company , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smart DCC revenues, which have grown to $689.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smart DCC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smart DCC Tech Stack and Enterprise Applications
Smart DCC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pocket Recruiter | Legacy | Kleos ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Smart DCC implemented Kleos ATS as an Applicant Tracking System to manage recruitment workflows and public candidate intake. Kleos ATS is embedded on Smart DCC’s careers site at https://careers.smartdcc.co.uk/ and functions as the primary channel for job posting and applicant capture.
The Kleos ATS deployment includes standard Applicant Tracking System capabilities such as requisition and job posting management, a centralized candidate database, resume parsing and structured application forms, configurable screening rules, interview scheduling, and offer workflow support. Configuration emphasis appears to be on automating candidate routing and maintaining structured application data for downstream hiring stages.
Integration is focused on the public careers site where applicants are routed directly into Kleos ATS for processing, tracking, and status updates. Operational ownership sits with Smart DCC’s HR and recruitment teams within the United Kingdom, supporting professional services hiring and day to day talent acquisition activities.
Governance and process controls were implemented to standardize hiring workflows, including role based access controls and configurable approval routing to enforce consistent candidate progression and hiring decisions. The implementation aligns Kleos ATS, Applicant Tracking System, and Smart DCC’s recruitment function to provide a centralized system of record for hiring activity.
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Benefits Administration | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Smart DCC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
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Customer Experience | CRM |
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2022 | 2022 |
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Smart DCC Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visokio | Legacy | Visokio Omniscope Evo | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Smart DCC implemented Visokio Omniscope Evo to support ETL, analytics, reporting and presentation layers for the UK smart meter rollout. Visokio Omniscope Evo, used as an Analytics and BI application, was embedded within Smart DCC's data science and analytics capability to consolidate meter and operational feeds for analysis. The deployment focused on building ETL pipelines, interactive dashboards and presentation artifacts to surface issues during roll-out, and Visokio's customer story states the tool was instrumental in the programme and is now referenced in the UK smart metering licence. The implementation was applied to investigate perceived supplier and system issues, enabling forensic analysis and evidence-based communication with programme stakeholders.
Functionally the implementation encompassed data ingestion and transformation, exploratory analytics, visualization and reporting, and scheduled presentation layers for stakeholder briefings. Integrations were targeted at meter telemetry and supplier feeds along with centralized data repositories to provide traceability across operational datasets. Operational coverage was within the UK smart meter rollout programme and Smart DCC's analytics organisation, with governance oriented toward incident investigation workflows and programme reporting. The rollout emphasized rapid investigation capability and production of presentation ready outputs to myth-bust issues raised during live deployment, as described in the customer case study.
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Analytics and BI | Analytics and BI |
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2018 | 2019 |
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Smart DCC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Smart DCC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Smart DCC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Smart DCC PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Smart DCC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Smart DCC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Smart DCC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Smart DCC
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of ePMO | Director | Operations | |
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Program Director | Director | Operations | |
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Project Manager | Manager | Operations | |
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Apps Being Evaluated by Smart DCC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smart DCC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smart DCC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Smart DCC Technographics
Smart DCC is a Professional Services organization based in United Kingdom,
with around 342 employees and annual revenues of $689.0 million.
Smart DCC operates a diverse technology stack with applications such as
Kleos ATS, Hotjar and Visokio Omniscope Evo,
covering areas like Applicant Tracking System, Customer Experience and Analytics and BI.
Smart DCC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Pocket Recruiter, Contentsquare and Visokio.
Smart DCC recently adopted applications including
Adobe Experience Cloud in 2022, Broadcom Clarity PPM (ex CA PPM) in 2022 and Microsoft Azure Front Door in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smart DCC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smart DCC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smart DCC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.