Smart DCC
floor 3, Riverscape, 10 Queen St Pl,
London, EC4R 1BE,
United Kingdom
London, EC4R 1BE,
United Kingdom
44 20 3725-8656
Professional Services
Smart DCC Technographics
Smart DCC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smart DCC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 730 Smart DCC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smart DCC has purchased the following applications: Benefex OneHub | Benefits for Benefits Administration in 2018, Visokio Omniscope Evo for Analytics and BI in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smart DCC is running and its propensity to invest more and deepen its relationship with Benefex, a Zellis Company , Visokio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smart DCC revenues, which have grown to $673.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smart DCC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smart DCC Tech Stack and Enterprise Applications
Smart DCC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 Smart DCC implemented Benefex OneHub | Benefits as its Benefits Administration platform, deploying the Benefex OneHub | Benefits employee portal on its public website. The implementation established a centralized benefits administration layer to support HR and benefits management across Smart DCC's employee population of 730.
Configuration concentrated on capabilities typical for Benefits Administration, including benefit enrollment workflows, plan catalog configuration, life event management, employee self service access, and communications workflows for open enrollment. The Benefex OneHub | Benefits deployment was positioned to manage eligibility rules and automated enrollment logic while exposing plan details and enrollment actions through the portal.
The Benefex OneHub | Benefits instance is surfaced at https://smartdcc.onehub.global, providing employees direct access to benefits enrollment and policy information. Operational coverage focused on HR and benefits functions company wide, with primary usage by employees for self service and by HR teams for plan configuration and administration.
Governance around the deployment emphasized centralized administration of enrollment windows, standardized approval and communications processes, and role based access for HR administrators and managers. Reporting and audit capabilities were configured in line with standard Benefits Administration practices to support compliance and operational oversight.
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Smart DCC Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visokio | Legacy | Visokio Omniscope Evo | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Smart DCC implemented Visokio Omniscope Evo to support ETL, analytics, reporting and presentation layers for the UK smart meter rollout. Visokio Omniscope Evo, used as an Analytics and BI application, was embedded within Smart DCC's data science and analytics capability to consolidate meter and operational feeds for analysis. The deployment focused on building ETL pipelines, interactive dashboards and presentation artifacts to surface issues during roll-out, and Visokio's customer story states the tool was instrumental in the programme and is now referenced in the UK smart metering licence. The implementation was applied to investigate perceived supplier and system issues, enabling forensic analysis and evidence-based communication with programme stakeholders.
Functionally the implementation encompassed data ingestion and transformation, exploratory analytics, visualization and reporting, and scheduled presentation layers for stakeholder briefings. Integrations were targeted at meter telemetry and supplier feeds along with centralized data repositories to provide traceability across operational datasets. Operational coverage was within the UK smart meter rollout programme and Smart DCC's analytics organisation, with governance oriented toward incident investigation workflows and programme reporting. The rollout emphasized rapid investigation capability and production of presentation ready outputs to myth-bust issues raised during live deployment, as described in the customer case study.
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Analytics and BI | Analytics and BI |
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2018 | 2019 |
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Smart DCC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Smart DCC implemented Microsoft 365 as its primary Collaboration platform, establishing a cloud first productivity and communication foundation across the organization. The deployment addressed the needs of a 730 employee professional services firm and is publicly observable on the company website, confirming Microsoft 365 as the selected application for email, document collaboration, and team communication.
Microsoft 365 implementation centered on core Collaboration capabilities, including Exchange Online for email, SharePoint Online and OneDrive for document libraries and file sharing, Microsoft Teams for real time meetings and persistent channels, and the Office productivity suite for authoring. Configuration work focused on tenant provisioning, mailbox and site architecture, Teams channel templates, and document library permissions to support project based collaboration typical of professional services delivery.
The architecture used a cloud tenant model with centralized identity and access control through Microsoft identity services to enable single sign on and centralized user lifecycle management. Public site indicators show Microsoft 365 is in active use on the corporate web presence, and operational coverage extended across client delivery teams, business support functions, and IT administration.
Governance and rollout emphasized administrative controls in the Microsoft 365 admin center, role based administration, and content governance patterns such as retention labeling and site level permissions. The implementation reoriented internal collaboration workflows toward cloud hosted email, shared document repositories, and Teams driven project coordination, impacting IT operations, project delivery teams, and knowledge management practices.
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Smart DCC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Smart DCC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2022 | 2022 |
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Smart DCC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Smart DCC PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Smart DCC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Smart DCC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Smart DCC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Smart DCC
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of ePMO | Director | Operations | |
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Program Director | Director | Operations | |
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Project Manager | Manager | Operations | |
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Apps Being Evaluated by Smart DCC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Smart DCC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Smart DCC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Smart DCC Technographics
Smart DCC is a Professional Services organization based in United Kingdom,
with around 730 employees and annual revenues of $673.0 million.
Smart DCC operates a diverse technology stack with applications such as
Benefex OneHub | Benefits, Visokio Omniscope Evo and Microsoft 365,
covering areas like Benefits Administration, Analytics and BI and Collaboration.
Smart DCC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Benefex, a Zellis Company, Visokio and Microsoft.
Smart DCC recently adopted applications including
Adobe Experience Cloud in 2022, Broadcom Clarity PPM (ex CA PPM) in 2022 and Microsoft Azure Front Door in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Smart DCC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Smart DCC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Smart DCC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.