Birmingham, B17 9AE,
United Kingdom
BD Services United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BD Services United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 BD Services United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BD Services United Kingdom has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2022, WordPress for Web Content Management in 2021, PrimoDialler for Call Center in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BD Services United Kingdom is running and its propensity to invest more and deepen its relationship with Google , PrimoDialler , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BD Services United Kingdom revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BD Services United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2022 | 2022 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrimoDialler | Legacy | PrimoDialler | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, BD Services United Kingdom deployed PrimoDialler, a Call Center application to support outbound lead generation and telemarketing across the United Kingdom. Implementation began in February 2022 and went live later that year, with explicit objectives to reduce dialler downtime and to provide clients with live call listening and access to recordings.
The PrimoDialler implementation focused on outbound dialing workflows, agent call handling, call recording and indexed storage, and live monitoring capabilities for client oversight. Configuration included role based access controls for listening and recording retrieval, session recording retention settings, and dialing logic tuned for telemarketing and lead generation use cases to maximize availability and reduce downtime.
The deployment included CRM and client platform integration to surface call activity and recordings within client workflows and to support downstream sales and marketing functions. Rollout was executed as a rapid production implementation in 2022, with governance centered on uptime improvements and client access controls, delivering the stated outcomes of reduced dialler downtime and client-facing live listening and recordings access.
|
|
|
|
|
Call Tracking and Recording | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2021 | 2021 |
|
|
|
|
|
Lead Generation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||