Be Group Technographics
Be Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Be Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 274 Be Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Be Group has purchased the following applications: Microsoft 365 for Collaboration in 2020, Litium Commerce Cloud for eCommerce in 2021, Intercom for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Be Group is running and its propensity to invest more and deepen its relationship with Microsoft , Litium , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Be Group revenues, which have grown to $224.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Be Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Be Group Tech Stack and Enterprise Applications
Be Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Be Group implemented Microsoft 365 as its Collaboration platform. The deployment is visible in public site source references to Microsoft 365, indicating that Microsoft 365 artifacts are used in their corporate web presence for the Finland based distribution company with 274 employees.
The Microsoft 365 implementation centers on core Collaboration workloads, with standard configuration patterns expected for Exchange Online for corporate mail, SharePoint Online for intranet and document management, Microsoft Teams for real time communication and meetings, OneDrive for personal file sync, and Office applications for productivity. Identity and access management is managed through Microsoft 365 tenant controls to support single sign on and centralized user provisioning across employees.
Operational coverage targets enterprise collaboration and knowledge workflows spanning communications, operations, sales and back office functions within Be Group’s Finland operations. Governance is oriented around centralized tenant management, information protection and policy based access controls to align collaboration use with corporate compliance needs. The public site references to Microsoft 365 suggest integration touch points between the corporate web presence and the Microsoft 365 environment, particularly for content delivery and authentication flows.
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Be Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Litium | Legacy | Litium Commerce Cloud | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Be Group implemented Litium Commerce Cloud to power its corporate website and online sales channel, deploying Litium Commerce Cloud as the company storefront solution within the eCommerce category. The deployment anchors Be Group's digital sales presence and centralizes customer-facing product information on their public website.
The implementation leverages core Litium Commerce Cloud capabilities typical for eCommerce, including catalog and product information management, storefront rendering and templating, checkout and order capture workflows, content management for marketing pages, and promotion and pricing configuration. Configuration work focused on catalog structure, product assortments, search and navigation tuning, and checkout flow setup to support distribution-oriented product catalogs.
Operationally the solution functions as the customer-facing commerce layer for Be Group's distribution business in Finland, touching eCommerce, merchandising, marketing, customer service, and fulfillment workflows. The deployment model emphasizes a cloud-hosted commerce platform running the public website, with operational ownership concentrated in Be Group's digital commerce and IT teams.
Governance centered on catalog lifecycle and content publishing workflows, with release and content approval processes to control changes to product data and storefront content. The implementation narrative positions Be Group, Litium Commerce Cloud, eCommerce, and business function relationships clearly, with Litium Commerce Cloud serving as the primary platform for online sales and storefront management.
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Be Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Be Group implemented Intercom for Customer Support on its website to manage customer-facing inquiries. The deployment uses Intercom's web messenger embedded in public site pages to capture live chat and asynchronous conversations, positioning Intercom as the primary on-site customer engagement channel.
Implementation focused on core Customer Support capabilities typical of Intercom, including the web messenger, a shared team inbox, automated routing rules and templated responses to accelerate agent handling. Configuration work emphasized session capture and contextual messaging on product and contact pages, aligning message flows with support queues.
Operational scope centers on Be Group's customer service and online engagement workflows for its Finland operations, with administration maintained through Intercom's management console. No external integrations are documented in the provided source, so system governance relies on Intercom-native routing, team inbox controls, and site-level script deployment.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Be Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Be Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Be Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Be Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Be Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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