Swansea, SA1 1NW,
United Kingdom
Beacon Cymru Group United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Beacon Cymru Group United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Beacon Cymru Group United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Beacon Cymru Group United Kingdom has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, MRI Tenancy Analytics for Analytics and BI in 2018, Typeform for Survey and Questionnaire in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Beacon Cymru Group United Kingdom is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Rocket.chat , MRI Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Beacon Cymru Group United Kingdom revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Beacon Cymru Group United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Legacy | MRI Tenancy Analytics | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, Beacon Cymru Group implemented MRI Tenancy Analytics, an Analytics and BI application to provide frontline teams with operational visibility into tenant financial vulnerability and tenancy sustainability. The investment was driven at director level around the 2018/19 period and the deployment focused on embedding analytics into housing operations rather than as a separate reporting layer.
MRI Tenancy Analytics was configured to deliver near real time insight into tenant affordability and income protection indicators, and was embedded into Housing Officers' workflows to support prioritisation of visits. Teams used the application to target direct-debit campaigns and to inform arrears handling, aligning analytics outputs with tenancy management and income collection business processes.
Operational scope extended across South Wales with the tool used by housing officers and income teams to change frontline activity patterns, including visit scheduling and communication targeting. Governance centered on operational adoption and workflow integration led by the Director of Homes, Communities and Services, who funded the rollout and aligned analytics outputs with tenancy sustainability objectives.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Typeform | Legacy | Typeform | Survey and Questionnaire | Collaboration | n/a | 2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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