Becker Logistics Canada
401 Bay St. #1603,
Toronto, M5H 2Y4, ON,
Canada
Toronto, M5H 2Y4, ON,
Canada
1 630-529-0700
Transportation
Becker Logistics Canada Technographics
Becker Logistics Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Becker Logistics Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 195 Becker Logistics Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Becker Logistics Canada has purchased the following applications: Microsoft 365 for Collaboration in 2017, Trucker Tools Real-Time Visibility Platform for Real-Time Transportation Visibility in 2018, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Becker Logistics Canada is running and its propensity to invest more and deepen its relationship with Microsoft , Trucker Tools , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Becker Logistics Canada revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Becker Logistics Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Becker Logistics Canada Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Becker Logistics Canada deployed Microsoft 365 to provide Collaboration capabilities across the organization. The implementation established a centralized Microsoft 365 tenant to standardize corporate email, productivity tools and collaborative workstreams for the company.
The Microsoft 365 deployment encompassed core Collaboration modules, including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for personal file storage and synchronization, Microsoft Teams for chat and meetings, and Office desktop and web applications for authoring. Standard Collaboration workflows such as document coauthoring, version control, shared team spaces and synchronous meetings were enabled through configuration of these services.
Operational coverage included core business functions across operations, customer service and administration, scaled to Becker Logistics Canada’s employee base of approximately 195 staff. Governance and access were implemented at the tenant level with account provisioning and group based access controls to manage permissions and document lifecycle. Becker Logistics Canada uses Microsoft 365 on their website.
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trucker Tools | Legacy | Trucker Tools Real-Time Visibility Platform | Real-Time Transportation Visibility | SCM | n/a | 2018 | 2018 |
In 2018, Becker Logistics Canada implemented the Trucker Tools Real-Time Visibility Platform. Becker Logistics Canada implemented the Trucker Tools Real-Time Visibility Platform as a Real-Time Transportation Visibility solution to support dispatch, carrier management and customer-facing load visibility.
The deployment emphasized real-time carrier location, load tracking and automated ETA updates, alongside exception alerting and a carrier mobile interface. The Trucker Tools Real-Time Visibility Platform provided dispatcher dashboards and customer portals to surface live shipment status and updates, aligning with standard Real-Time Transportation Visibility workflows such as automated status capture, geofenced milestones and exception management.
The implementation was delivered as a centralized, cloud-hosted configuration that connected carrier mobile inputs and telematics to operations dashboards, creating a single pane of visibility for dispatch. Operational coverage targeted Becker Logistics Canada freight operations and impacted dispatch, carrier relations and customer service functions across the business. The platform was embedded into daily operational workflows to standardize status reporting and visibility handoffs.
Rollout followed a phased, test-and-scale approach, starting with pilots on selected lanes and carriers to validate technical fit and commercial alignment, reflecting Jim Becker's emphasis on scaling with technology rather than full immediate adoption. Governance included carrier onboarding, staged training for operations and customer service, and process adjustments to support consistent status reporting and exception handling. The stated objective of the implementation was to ensure the Trucker Tools Real-Time Visibility Platform worked properly for Becker Logistics Canada, its customers and its carriers to support profitable operations.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Becker Logistics Canada deployed Atlassian Jira Service Desk as its IT Service Management solution and embedded the Atlassian Jira Service Desk customer portal directly on its corporate website. The deployment is positioned to provide a public facing intake channel for customers and carriers while also serving internal IT and support teams for ticket intake and triage. Becker Logistics Canada used the web embedded portal to centralize request submission and visibility across operational stakeholders in Canada.
The implementation focused on core IT Service Management capabilities including request catalog and service portal configuration, ticketing and queue management, incident management workflows, SLA definitions, and knowledge base driven self service. Configuration included request type definition and routing rules to support functional queues, automation for common ticket transitions, and SLA monitoring aligned to operational priorities. The narrative indicates standard ITSM functional modules were configured to handle both external customer inquiries and internal IT support tasks.
Operational coverage centered on IT support and customer service functions within Becker Logistics Canada, with the website based portal acting as the primary intake and case tracking interface. The deployment architecture emphasized a cloud hosted Atlassian SaaS footprint surfaced through the company website to provide a single customer engagement endpoint. No implementation partner is specified.
Governance changes included establishing ticket routing and escalation workflows, role based queue ownership, and knowledge base governance to support deflection and standardized responses. Process changes reflected formalized request fulfillment and incident handling workflows instrumented inside the Atlassian Jira Service Desk environment, supporting ongoing operational use by service desk and customer service teams.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Becker Logistics Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Becker Logistics Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Becker Logistics Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Becker Logistics Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Becker Logistics Canada Technographics
Becker Logistics Canada is a Transportation organization based in Canada,
with around 195 employees and annual revenues of $25.0 million.
Becker Logistics Canada operates a diverse technology stack with applications such as
Microsoft 365, Trucker Tools Real-Time Visibility Platform and Atlassian Jira Service Desk,
covering areas like Collaboration, Real-Time Transportation Visibility and IT Service Management.
Becker Logistics Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Trucker Tools and Atlassian.
Becker Logistics Canada recently adopted applications including
Pathwire MailJet in 2021, Barracuda Email Security Gateway in 2019 and Trucker Tools Real-Time Visibility Platform in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Becker Logistics Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Becker Logistics Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Becker Logistics Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.