Bed Bath & Beyond
650 Liberty Avenue,
Union, 7083, NJ,
United States
Union, 7083, NJ,
United States
1 190-868-0888
Retail
Bed Bath & Beyond Technographics
Bed Bath & Beyond Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bed Bath & Beyond and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32000 Bed Bath & Beyond employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bed Bath & Beyond has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2017, Sterling Background Check for BackGround Screening in 2018, Oracle Retail Merchandising Cloud Service for Retail Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bed Bath & Beyond is running and its propensity to invest more and deepen its relationship with Serrala , Infor , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bed Bath & Beyond revenues, which have grown to $7.87 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bed Bath & Beyond intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bed Bath & Beyond Tech Stack and Enterprise Applications
Bed Bath & Beyond ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, Bed Bath & Beyond implemented Serrala FinanceSuite Accounts Payable as an AP Automation deployment to standardize invoice intake and payables processing. The project included testing of interfaces between Dolphin VIM and SAP for invoice posting and focused on integrating AP workflows into the broader finance landscape to support FI postings and downstream record to report flows.
Configuration work alongside the Serrala FinanceSuite Accounts Payable implementation covered payment and exception handling capabilities, including Promises to Pay, Dispute Management, and Deductions Management to interpret and record part payments impacting AR. The team also configured AR interest calculation with variants, assessment and distribution cycles to allocate indirect costs to cost centers, and WBS structures to capture production related overheads and settle those costs into COPA.
Integrations were a prominent element of the implementation, with explicit interfaces between Dolphin VIM and SAP for invoice posting, Concur to FI via ALE for FI postings, and support for SLAN Nakisa interface and FI flow validation in SAP to address IFRS15 requirements. The program also supported changes for revenue recognition such as moving customer pick up allowance into revenues for IFRS16 alignment, and included research and remediation of unsettled costs, settlement rules, and sender and receiver definitions.
Governance and master data controls were formalized during the rollout, including definition of dunning procedures, dunning forms and dunning levels, maintenance of derivation strategies for reporting, updates to the COPA transfer structure, and mass assignments of profit centers to company code with default account assignments for cost elements. The work also produced mapping of WBS in the R2R system for CRM coupons and promotions, budget and settlement rules to final product, and accrual reporting for trade spend to support consistent COPA reporting.
Operational scope spanned core finance functions, specifically Accounts Payable, Accounts Receivable, Record to Report, revenue recognition and trade spend accounting, with ongoing support activities covering PEC updates, COPA interfaces, Top Down distributions and COPA master data maintenance. The implementation emphasized interface validation, master data governance and process controls to sustain AP Automation operations within the finance value chain.
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ERP Financial | ERP |
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2000 | 2000 |
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ERP Financial | ERP |
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2020 | 2021 |
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ERP Financial | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Bed Bath & Beyond HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, Bed Bath & Beyond implemented Sterling Background Check, a Sterling Talent Solutions application in the BackGround Screening category. The deployment focused on recruiting and HR operations and is reflected in HR Recruiting Admin activities at the Port Reading, NJ site where Sterling Background Check is used to support candidate screening workflows.
Sterling Background Check is used to run pre-employment background checks, credit checks, and drug screens, with recruiters submitting online screening requests and accessing drug screen status for potential new hires. The application is used in concert with manual HR tasks such as I-9 verification, preparation of new employee files, and maintenance and auditing of personnel records.
Operational workflows show explicit touchpoints with Workday and JDA, recruiters manage the Applicant Process in Workday and update JDA with employee change requests while invoking Sterling for screening transactions. Screening requests are initiated from internal recruiting workflows and screening outcomes are tracked alongside applicant records and HR change requests, providing a screening control point within the hiring pipeline.
Governance and process responsibilities reside with HR recruiting administrators and recruiting managers who submit requests, assist with pre-employment checks, perform orientations, and manage reporting and paperwork. The implementation embedded Sterling Background Check into core hiring routines, aligning background and drug screening capabilities with applicant management, onboarding paperwork, and ongoing personnel file maintenance.
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Employee Experience | HCM |
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2022 | 2022 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2014 | 2014 |
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Bed Bath & Beyond ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail Merchandising Cloud Service | Retail Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Bed Bath & Beyond implemented Oracle Retail Merchandising Cloud Service as part of a broader Oracle Cloud ERP deployment. The rollout targeted core Retail Management capabilities to unify merchandising, inventory and financial operations across the enterprise.
The implementation configured Oracle Retail Merchandising Cloud Service modules for merchandising and assortment planning, inventory management, product lifecycle management and retail space planning and optimization. The project also covered private brand management and real-time merchandise fulfillment tracking to support operational merchandising workflows and inventory orchestration.
Oracle Retail Merchandising Cloud Service was integrated with Oracle Cloud ERP to provide combined real-time financial and operational insight, supporting margin planning and sales forecasting alongside supply chain visibility. Operational coverage included merchandising, supply chain and finance teams, with the intent to modernize distribution network controls and improve fulfilment tracking across the retail footprint.
Governance emphasized an agile partnership model with Oracle to enable continual innovation and iterative improvement, and the initiative was launched as the initial $250 million technology program within a larger $1 to $1.5 billion three year investment plan. The stated objective was to leverage analytics and automation in Oracle Retail Merchandising Cloud Service and Oracle Cloud ERP to support improvements in merchandising, inventory management and strategic planning decisions.
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Bed Bath & Beyond Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Bed Bath & Beyond Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Bed Bath & Beyond Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2013 | 2013 |
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Bed Bath & Beyond eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Bed Bath & Beyond SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Inventory Management | SCM |
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2021 | 2021 |
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Logistics Management | SCM |
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2025 | 2025 |
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Order Management | SCM |
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2019 | 2019 |
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Warehouse Management | SCM |
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2015 | 2015 |
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Bed Bath & Beyond CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2018 | 2018 |
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Bed Bath & Beyond EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2021 |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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Bed Bath & Beyond ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Bed Bath & Beyond TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Bed Bath & Beyond PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Bed Bath & Beyond IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bed Bath & Beyond
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Apps Being Evaluated by Bed Bath & Beyond Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bed Bath & Beyond IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bed Bath & Beyond digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bed Bath & Beyond Technographics
Bed Bath & Beyond is a Retail organization based in United States,
with around 32000 employees and annual revenues of $7.87 billion.
Bed Bath & Beyond operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, Sterling Background Check and Oracle Retail Merchandising Cloud Service,
covering areas like AP Automation, BackGround Screening and Retail Management.
Bed Bath & Beyond has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Sterling Talent Solutions and Oracle.
Bed Bath & Beyond recently adopted applications including
GrainChain HarvX in 2025, PubMatic in 2023 and DataGrail in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bed Bath & Beyond’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bed Bath & Beyond’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bed Bath & Beyond technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.