Beijing, 100101,
China
Beijing Xinlong Rongda Food & Beverage Co. Technographics
Beijing Xinlong Rongda Food & Beverage Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Beijing Xinlong Rongda Food & Beverage Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 203 Beijing Xinlong Rongda Food & Beverage Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Beijing Xinlong Rongda Food & Beverage Co. has purchased the following applications: Sobot Call Centar for Call Center in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Beijing Xinlong Rongda Food & Beverage Co. is running and its propensity to invest more and deepen its relationship with Sobot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Beijing Xinlong Rongda Food & Beverage Co. revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Beijing Xinlong Rongda Food & Beverage Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Beijing Xinlong Rongda Food & Beverage Co. Tech Stack and Enterprise Applications
Beijing Xinlong Rongda Food & Beverage Co. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sobot | Legacy | Sobot Call Centar | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Beijing Xinlong Rongda Food & Beverage Co. deployed Sobot Call Centar on its customer facing website. Sobot Call Centar is being used as a Call Center application embedded in site pages to capture and manage web originated customer interactions.
The implementation surfaces a web widget and a browser based agent console to route inbound web chats and click to call sessions, manage contact queues and perform session transfers, using terminology and workflows consistent with a Call Center deployment. The configuration aligns with a hosted delivery model for widget distribution and agent access, reflecting common cloud hosted Call Center architecture patterns.
Operational scope centers on online customer service and order inquiry handling for the retailer's website, involving the company customer service team and site touchpoints. Governance is focused on web channel contact workflows, agent authentication and queue management to align front line processes with the Sobot Call Centar interface.
Beijing Xinlong Rongda Food & Beverage Co. uses Sobot Call Centar Call Center to centralize web originated customer engagement through embedded site controls and browser based agent tools, reducing reliance on on premises telephony and concentrating operations on web channel orchestration.
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Beijing Xinlong Rongda Food & Beverage Co. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Beijing Xinlong Rongda Food & Beverage Co.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Beijing Xinlong Rongda Food & Beverage Co. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||