Chattanooga, 37402, TN,
United States
Bellhops Technographics
Bellhops Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bellhops and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Bellhops employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bellhops has purchased the following applications: Stripe Payments for Payment Processing in 2020, Zoom for Audio Video and Web Conferencing in 2020, GraphCMS for Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bellhops is running and its propensity to invest more and deepen its relationship with Stripe , Zoom Video Communications , Front or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bellhops revenues, which have grown to $72.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bellhops intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bellhops Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Bellhops implemented Stripe Payments on their public website to centralize online payment capture and billing for customer bookings. Bellhops deployed Stripe Payments for Payment Processing to support its direct to consumer checkout and revenue collection workflows.
Deployment was implemented as a web checkout integration that embeds Stripe Payments client side components and executes server side API calls for payment authorization and settlement. Configuration leveraged standard Payment Processing capabilities including card acceptance, hosted checkout flows, tokenization to reduce PCI compliance scope, and fraud mitigation features.
Operationally the implementation supports online booking and billing processes, with payments and finance groups operating transaction monitoring and reconciliation. Stripe Payments is instrumented to emit events and webhooks to enable event driven workflows and backend reconciliation, aligning the Payment Processing platform with Bellhops business functions for customer billing and collections.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Bellhops implemented Zoom to provide embedded web conferencing capability on its customer site. The deployment used Zoom within the Audio Video and Web Conferencing category to enable browser join and live video sessions directly from getbellhops.com. The implementation focused on embedding the Zoom meeting client into the site front end and routing audio and video through Zoom cloud services for session orchestration.
Functional capabilities implemented included browser video meetings, audio conferencing, in meeting chat, screen sharing, and scheduling links surfaced on the website to initiate sessions. The architecture connected the website front end to Zoom hosted meeting infrastructure, enabling customer facing coordination and remote consultations between customers and field teams. Governance emphasized web access flows, session provisioning through the site, and exposing standard conferencing controls to end users.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hygraph | Legacy | GraphCMS | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Bellhops implemented GraphCMS for Content Management to manage and deliver web content on its public site. Bellhops uses GraphCMS as the central content platform, aligning content creation and publication with the company website infrastructure and marketing operations in the United States.
GraphCMS is configured to provide structured content modeling and an asset library, enabling editorial teams to create reusable content types and media assets. The deployment leverages GraphCMS content APIs to decouple content from presentation, supporting headless delivery of pages and modular content components to the Bellhops website.
Operational coverage centers on marketing, web operations, and content editors who use GraphCMS for page composition, content updates, and media management. Governance is implemented through role based access controls and editorial workflows in GraphCMS, with staging and production environments used to manage content review and publication cycles.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Bellhops
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bellhops Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||