Ben & Frank
Poniente 134 No. 559 B5 and B6 Col. Industrial Vallejo, Mayors Office Azcapotzalco,
Mexico City, 2300,
Mexico
Mexico City, 2300,
Mexico
52 55 1205 1050
Retail
Ben & Frank Technographics
Ben & Frank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ben & Frank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Ben & Frank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ben & Frank has purchased the following applications: Odoo Enterprise for ERP Financial in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Shopify for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ben & Frank is running and its propensity to invest more and deepen its relationship with Odoo , Stripe , Conekta or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ben & Frank revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ben & Frank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ben & Frank Tech Stack and Enterprise Applications
Ben & Frank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Odoo | Legacy | Odoo Enterprise | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Ben & Frank implemented Odoo Enterprise as their ERP Financial system. The deployment targeted core finance operations for the Mexico based retail organization of about 150 employees, centralizing financial transaction processing and record keeping under a single ERP Financial solution.
The implementation configured Odoo Enterprise financial modules, including general ledger, accounts payable, accounts receivable, invoicing, chart of accounts and financial reporting capabilities. Configuration work included period close workflows and fiscal calendar alignment appropriate for Mexican tax and reporting requirements, and setup of transaction posting and reconciliation processes consistent with ERP Financial best practices.
Operational coverage focused on finance, accounting and procurement functions supporting retail order to cash and procure to pay workflows across the company. The program emphasized integration of core financial workflows with retail operations to ensure consistent master data, transactional posting and reporting across sales and purchasing activities.
Project governance was led internally, defining project plans and timelines and managing workflow to achieve deadlines. The rollout followed a phased delivery model with configuration, validation and user acceptance testing followed by end user training and stabilization activities to embed new financial processes into day to day operations.
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ERP Financial | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2017 | 2017 |
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Ben & Frank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ben & Frank implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The deployment is observable from site-level artifacts on the company website, and it was provisioned to support a Mexico-based retail organization with approximately 150 employees and centralized corporate operations.
Ben & Frank uses Google Workspace (Formerly Google G-Suite) for Collaboration to provide core productivity and communications capabilities, including Gmail for corporate email, Google Drive and Shared Drives for document storage, Google Docs and Sheets for collaborative authoring, and Google Calendar for scheduling. Administrative management appears to be conducted via the Google Admin console for domain management, user account provisioning, and access controls, supporting business functions such as corporate communications, merchandising, customer support, and finance. The implementation reflects a companywide collaboration architecture typical for midmarket retail, with Google Workspace providing the base platform for account and document governance across Ben & Frank.
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Ben & Frank eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017 Ben & Frank implemented Shopify to power their eCommerce storefront on benandfrank.com and centralize online sales operations in Mexico. Shopify is deployed as the primary application for customer facing commerce and administrative order handling, and the implementation is explicitly tied to the company website.
The Shopify deployment covers standard eCommerce functional capabilities including hosted storefront delivery, product catalog management, checkout and payment processing flows, order management and the platform administration console. Configuration work focused on storefront theme customization, catalog structure for eyewear SKUs, pricing and catalog attributes, and operational settings for order capture and fulfillment workflows within Shopify.
Operational scope centers on the digital commerce and merchandising teams, with Shopify serving business functions for online sales, merchandising, customer service order tracking and fulfillment orchestration. Governance is implemented through centralized commerce administration and content update workflows for product and collection changes, with Shopify serving as the authoritative system for on site product data and transaction processing.
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Ben & Frank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Ben & Frank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Ben & Frank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ben & Frank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ben & Frank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ben & Frank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ben & Frank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ben & Frank Technographics
Ben & Frank is a Retail organization based in Mexico,
with around 150 employees and annual revenues of $20.0 million.
Ben & Frank operates a diverse technology stack with applications such as
Odoo Enterprise, Google Workspace (Formerly Google G-Suite) and Shopify,
covering areas like ERP Financial, Collaboration and eCommerce.
Ben & Frank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Odoo, Google and Shopify.
Ben & Frank recently adopted applications including
commercetools Commerce in 2023, Stripe Payments in 2021 and Insider Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ben & Frank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ben & Frank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ben & Frank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.