Benco Dental
295 CenterPoint Boulevard,
Pittston, 18640, PA,
United States
Pittston, 18640, PA,
United States
1 800-462-3626
Distribution
Benco Dental Technographics
Benco Dental Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benco Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1384 Benco Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benco Dental has purchased the following applications: Whatfix Mirror for Digital Adoption in 2024, Adobe Connect for Audio Video and Web Conferencing in 2017, Blue Yonder WMS (ex JDA WMS) for Warehouse Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benco Dental is running and its propensity to invest more and deepen its relationship with Whatfix , Moodle , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benco Dental revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benco Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benco Dental Tech Stack and Enterprise Applications
Benco Dental HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Whatfix | Legacy | Whatfix Mirror | Digital Adoption | HCM | n/a | 2024 | 2024 |
In 2024, Benco Dental was listed by Whatfix among organizations that saw value during Whatfix Mirror's initial trials. The record indicates Benco Dental would use Whatfix Mirror for sales and service enablement and for hands-on onboarding via safe, production-like simulations in the United States, aligning with the Digital Adoption category.
The engagement centers on Whatfix Mirror's production-like simulation capability, which supports hands-on onboarding and training through interactive scenario playback and stepwise task simulation, capabilities typical of Digital Adoption solutions. The implementation narrative emphasizes sales enablement and service enablement workflows, enabling representatives and service staff to practice operational tasks without impacting live production systems.
Operational coverage is described at a functional level for sales, service, and onboarding teams in the U.S., and activity reported is limited to Mirror's initial trials rather than a standalone Benco case study. Governance and rollout details are framed around controlled trial usage and staged expansion from simulation trials to broader enablement, consistent with early-adopter trial behavior noted in the Whatfix announcement.
The source of this implementation signal is a Whatfix press release announcing Mirror trials, which names Benco Dental among organizations that saw value during Mirror's initial trials; no specific integrations, deployment topology, implementation partner, or quantified outcomes are provided in the source.
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Learning and Development | HCM |
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2019 | 2019 |
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Benco Dental Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Benco Dental implemented Adobe Connect in the Audio Video and Web Conferencing category on its public website. Benco Dental uses Adobe Connect to support customer-facing webinars, virtual product demonstrations, and internal remote collaboration, aligning the application with sales, training, and customer engagement business functions.
The deployment emphasized core Adobe Connect capabilities such as persistent meeting rooms, webinar hosting, screen sharing, recording and on-demand playback, and role-based host and presenter controls. Configuration work centered on branded meeting templates and standardized session layouts to ensure consistent customer-facing experiences and repeatable training delivery.
Adobe Connect is embedded into Benco Dental's website to present registration flows, host live sessions, and deliver recorded content directly to customers, creating a web-centric conferencing layer. Operational coverage includes customer engagement workflows and internal enablement processes, with meeting scheduling and attendee management surfaced through the site.
Governance focused on host and administrator permissions, recorded content lifecycle, session scheduling ownership, and standardized templates for presenters. Departmental stakeholders in sales and professional education manage session calendars and content publication, supported by centralized administrative controls to preserve security and a consistent user experience.
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Collaboration | Collaboration |
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2015 | 2015 |
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Benco Dental SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Blue Yonder | Legacy | Blue Yonder WMS (ex JDA WMS) | Warehouse Management | SCM | n/a | 2016 | 2016 |
In 2016, Benco Dental implemented Blue Yonder WMS (ex JDA WMS) as its Warehouse Management application to standardize warehouse operations within its distribution organization. The Blue Yonder WMS deployment focused on core warehouse capabilities including inventory management, receiving, putaway, picking, packing, shipping, and order fulfillment workflows, with configuration for cycle counting and operational rule sets typical of Warehouse Management solutions.
The implementation included integrations to Prelude, with assistance on third party connectors to GAINs for purchasing forecasting, FieldPower for service management, and JDA for warehouse management system interactions, supporting transactional and master data exchanges across procurement, service, and warehouse domains. Governance centered on cross functional coordination among distribution, purchasing, and service teams, with configuration controls and documented standard operating procedures to govern warehouse operational parameters and order orchestration.
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Benco Dental CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Benco Dental ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Benco Dental PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Benco Dental IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Benco Dental CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Benco Dental
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Warehouse Logistics | Director | Supply Chain | |
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Vice President of Distribution Operations | VP | Supply Chain | |
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Director Of Supply Chain Management | Director | Supply Chain | |
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CIO | CXO | Finance | |
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Apps Being Evaluated by Benco Dental Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Benco Dental IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Benco Dental digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Benco Dental Technographics
Benco Dental is a Distribution organization based in United States,
with around 1384 employees and annual revenues of $200.0 million.
Benco Dental operates a diverse technology stack with applications such as
Whatfix Mirror, Adobe Connect and Blue Yonder WMS (ex JDA WMS),
covering areas like Digital Adoption, Audio Video and Web Conferencing and Warehouse Management.
Benco Dental has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Whatfix, Adobe Systems and Blue Yonder.
Benco Dental recently adopted applications including
Whatfix Mirror in 2024, Talkdesk CX Cloud in 2022 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benco Dental’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Benco Dental’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benco Dental technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.