Bender Plumbing Supplies
580 Grand Ave,
New Haven, 6511, CT,
United States
New Haven, 6511, CT,
United States
1 203-498-5181
Distribution
Bender Plumbing Supplies Technographics
Bender Plumbing Supplies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bender Plumbing Supplies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Bender Plumbing Supplies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bender Plumbing Supplies has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Paychex Flex for Payroll in 2011, DDI Inform ERP for Distribution ERP in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bender Plumbing Supplies is running and its propensity to invest more and deepen its relationship with Intuit , Paychex , DDI System or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bender Plumbing Supplies revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bender Plumbing Supplies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bender Plumbing Supplies Tech Stack and Enterprise Applications
Bender Plumbing Supplies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Bender Plumbing Supplies implemented Intuit Quickbooks Enterprise. The Intuit Quickbooks Enterprise deployment addressed ERP Financial requirements for the distributor, centralizing core accounting and financial management functions across the business.
Configuration emphasized core financial modules, specifically general ledger, accounts receivable and accounts payable, and development of standardized financial reports. Report development leveraged QuickBooks reporting capabilities and Microsoft Excel workflows, while chart of accounts normalization and period close procedures were configured to align accounting practices.
Operational coverage included the companys finance and accounting teams within distribution operations, standardizing AR/AP workflows, invoice processing and recurring reporting cadence. Governance focused on role based access controls, month end close orchestration and internal reporting templates to establish financial control and consistent record consolidation.
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Bender Plumbing Supplies HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paychex | Legacy | Paychex Flex | Payroll | HCM | n/a | 2011 | 2014 |
In 2011 Bender Plumbing Supplies implemented Paychex Flex for Payroll. The deployment established Paychex Flex as the company payroll and benefits application, with a weekly payroll cadence captured inside Paychex Flex and operational ownership residing in the HR and payroll function.
Paychex Flex was used to run the payroll engine for weekly pay cycles and to administer employee benefits, reflecting configured capabilities for benefits enrollment and payroll calculation. The implementation also encompassed workers compensation workflows, including injury reporting and coordination with insurance adjusters, and Paychex Flex was the system of record for OSHA 300 log entries.
Operational scope covered HR, payroll, risk management, and safety compliance processes across the United States based distribution operations. No third party integrations are specified in the source, so operational interfaces beyond Paychex Flex are not described.
Governance and process responsibilities were defined around benefits administration, weekly payroll processing, workers compensation claim handling with insurers, and OSHA 300 record keeping. These controls centralized payroll and compliance workflows in Paychex Flex, aligning payroll processing, benefits administration, and injury claim documentation under a single application.
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Bender Plumbing Supplies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DDI System | Legacy | DDI Inform ERP | Distribution ERP | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Bender Plumbing Supplies implemented DDI Inform ERP, deploying the DDI Inform ERP application as its primary Distribution ERP platform to manage core distribution operations across its New Haven, CT footprint. The implementation supports Bender’s eight physical locations and six showrooms, aligning system operations with its PHCP and HVAC wholesale business and its expanding retail showroom offerings. DDI Inform ERP is positioned to govern inventory control, billing, sales performance, and stock visibility across trade and retail channels.
The deployment emphasizes embedded CRM, multi-location inventory, centralized data, and warehouse management as primary functional modules. Bender uses the Inform ERP embedded CRM for pipeline reporting, calendaring and task follow up to surface missed opportunities and drive quote conversions, while warehouse management and multi-location inventory modules enforce error reduction and stock accuracy. Centralized data and reporting capabilities feed sales pipeline reports and operational KPIs, enabling accountability through standardized metrics such as picks per hour and task completion tracking.
Operational coverage spans inside sales, showroom sales teams, and warehouse operations, with DDI Inform ERP providing transaction level visibility for stock levels, lead times, order tracking and status updates used by customer-facing staff. The system is also used to align training and role placement by surfacing capabilities and performance data, supporting staffing and role allocation decisions without introducing third party integrations beyond those provided by DDI Inform ERP.
Governance shifted toward system-driven follow up and measurable accountability, with teams adopting native CRM task management and reporting workflows to enforce consistent customer outreach and quote follow up. Reported benefits include top-notch customer service, error-free warehouse operations, sales team accountability and unified operations, and the company cites a long term partnership with DDI System that supports ongoing platform evolution and operational continuity.
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Distribution ERP | ERP Services and Operations |
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1996 | 1996 |
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Bender Plumbing Supplies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Bender Plumbing Supplies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Bender Plumbing Supplies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bender Plumbing Supplies
| First Name | Last Name | Title | Function | Department | Phone | |
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Owner | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Finance Manager | Manager | Finance | |
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Information System Manager | Manager | IT | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by Bender Plumbing Supplies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bender Plumbing Supplies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bender Plumbing Supplies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bender Plumbing Supplies Technographics
Bender Plumbing Supplies is a Distribution organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Bender Plumbing Supplies operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Paychex Flex and DDI Inform ERP,
covering areas like ERP Financial, Payroll and Distribution ERP.
Bender Plumbing Supplies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Paychex and DDI System.
Bender Plumbing Supplies recently adopted applications including
DDI Inform ERP in 2022, Algolia Search in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bender Plumbing Supplies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bender Plumbing Supplies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bender Plumbing Supplies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.