York, YO26 4GG,
United Kingdom
Benenden Health Technographics
Benenden Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benenden Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 690 Benenden Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benenden Health has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Benefex OneHub | Benefits for Benefits Administration in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benenden Health is running and its propensity to invest more and deepen its relationship with Infor , Benefex, a Zellis Company , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benenden Health revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benenden Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benenden Health Tech Stack and Enterprise Applications
Benenden Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Benenden Health implemented Infor SunSystems to centralize statutory accounting and consolidation for the healthcare provider in York. The deployment targeted ERP Financial requirements, converting statutory reporting from Old UKGAAP to FRS 102 and coordinating the finance transition to Sun Version 6.
Configuration work focused on core financial modules including general ledger, consolidated reporting, and budgeting capabilities within Infor SunSystems. A new Group Consolidation Process was established inside the accounting system to produce consolidated financial statements and to support group level close activity. The team also implemented a Group budget versus actual framework aligned to the organisation's 10 Year Plan, and implemented financial reporting controls and integrity management routines.
Operationalization included a mix of system configuration and desktop automation, several written VBA Excel processes were created to bridge reporting and data preparation workflows. Governance changes formalised control points for statutory reporting under FRS 102 and embedded integrity checks in the monthly close and consolidation workflows. The Infor SunSystems installation served finance and group reporting functions across the organisation in York.
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Benenden Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Benenden Health deployed Benefex OneHub | Benefits to centralize its Benefits Administration for the Benenden Healthcare Pension Plan and employee DC arrangements. Benefex OneHub | Benefits is positioned as the Benefits Administration platform supporting member self-service, contribution elections, and benefit communications for UK-based employees and plan members.
The implementation focused on standard Benefits Administration capabilities, including online member enrollment and contribution rate management, DC investment choice servicing and default lifestyle fund support, and document distribution for trustees and members. Benefex OneHub | Benefits was configured to capture member election changes and to surface DC fund options and guidance consistent with the Plan’s DC Investment Guide and lifestyle defaults.
Operational integration was scoped to work with the Plan administrators named in plan communications, specifically Capita, for pension administration and pensioner payroll continuity, and to coexist with the Orbit member portal referenced for online account access at https://orbit.orbitbenefits.com. The deployment supported trustee-facing access patterns for governance and reporting, while routing member change requests to payroll and administration channels to ensure contribution updates and payroll instructions were actionable.
Governance and workflow changes centered on formalizing trustee communications and member nomination processes, including support for Member Nominated Trustee applications and distribution of trustee reports and newsletters. The Trustees remained active in monitoring funding and supplier continuity, and communications captured contingency assurances that essential services such as pensioner payroll would continue under supplier plans.
Contextual plan outcomes noted in published communications include a significant increase in DC section membership during the year and ongoing DB valuation activity where Trustees adjusted investment strategy to reduce risk, including introduction of Liability Driven Investment funds. These plan-level developments frame the operational remit that Benefex OneHub | Benefits supports within Benenden Health’s Benefits Administration environment.
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Benenden Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Benenden Health implemented Microsoft 365 to standardize Collaboration across its UK organization. Benenden Health, a non profit with approximately 690 employees, adopted Microsoft 365 to provide cloud-first collaboration services and the corporate website references Microsoft 365 components as part of its external footprint.
The implementation emphasizes core Microsoft 365 capabilities including Exchange Online email and calendaring, SharePoint Online intranet and document libraries, OneDrive for Business file sync and sharing, Microsoft Teams for real time chat and meetings, and the Office productivity suite for co authoring and version control. Deployment follows a cloud tenant model with centralized identity and access managed through Azure Active Directory, enabling single sign on and role based access for internal departments such as member services, HR, and corporate functions. Governance was structured around tenant level policies for information governance, data retention, and collaboration lifecycles, aligning operational workflows for internal communications, document collaboration, and remote work enablement.
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Benenden Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Benenden Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Benenden Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Benenden Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Benenden Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Financial Officer | CXO | Finance | ||||
| Interim Finance Director | Director | Finance | ||||
| Director of IT | Director | IT |
Apps Being Evaluated by Benenden Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||