Bergschenhoek, 2661 DG,
Netherlands
BEREIK Technographics
BEREIK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BEREIK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 BEREIK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BEREIK has purchased the following applications: Exact Online for ERP Financial in 2021, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BEREIK is running and its propensity to invest more and deepen its relationship with Exact Software , LiveChat, Inc. , Conversation24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BEREIK revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BEREIK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BEREIK Tech Stack and Enterprise Applications
BEREIK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, BEREIK implemented Exact Online as its ERP Financial platform. The deployment uses Exact Online to provide core financial management for the 20-person professional services firm in the Netherlands, explicitly covering accounting, invoicing, accounts receivable and accounts payable, bank reconciliation, and VAT reporting functions that align with ERP Financial capabilities.
Exact Online is integrated with BEREIK’s public website to synchronize customer and billing information and to automate invoice delivery workflows between the front-end engagement touchpoints and the financial ledger. Operational responsibility is centered in the finance function and professional services delivery teams, with configuration optimized for a cloud-hosted, small-business footprint and single-country compliance needs in the Netherlands.
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BEREIK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, BEREIK implemented LiveChat on its website https://www.bereik.nl/. The deployment uses LiveChat in the Chatbots and Conversational AI category to provide web based customer engagement and inquiry handling for the Netherlands based professional services firm.
Implementation centers on the LiveChat web widget embedded across public site pages and configured for real time messaging, proactive greetings and canned responses for common client questions. Configuration includes the LiveChat agent console for live handling, chat routing to on duty agents, visitor context capture and built in reporting to support conversational workflows.
Operational scope covers customer facing functions such as support intake and sales qualification, with governance managed through LiveChat account roles and conversational templates to maintain response consistency. Rollout and management are concentrated on the website channel and internal process changes focus on agent triage and escalation workflows, and no third party system integrations were specified in the available source.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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BEREIK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, BEREIK implemented Microsoft 365 as its Collaboration platform. BEREIK implemented Microsoft 365, classified under Collaboration, to support internal communications and client-facing knowledge work across the professional services business function at the Netherlands-based firm with about 20 employees and €2,000,000 in revenue. The implementation is presented on the company website, confirming public use of Microsoft 365 in their technology footprint.
The deployment aligns with common Microsoft 365 Collaboration capabilities, including cloud-hosted email via Exchange Online, Office desktop and web applications for document authoring, SharePoint for document libraries and intranet content, and Microsoft Teams for real-time meetings and chat. The public site references indicate some integration or use of Microsoft 365 assets in their web presence or content workflows. For an organization of this scale the configuration is consistent with a single Microsoft 365 tenant and centralized administration for account provisioning, identity management, and collaboration workflow standardization across the small firm.
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BEREIK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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BEREIK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at BEREIK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by BEREIK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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