AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Berkley Group Tech Stack and Enterprise Applications

Berkley Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatify Legacy Chatify Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Berkley Group deployed Chatify on its website. The deployment uses Chatify as a Chatbots and Conversational AI application to provide a customer facing conversational interface embedded in the corporate site, aligning the Company Application Category Business Function relationship as Berkley Group Chatify Chatbots and Conversational AI for customer engagement and lead capture. Configuration centered on web widget implementation and conversational flow design, including intent mapping, entity extraction, scripted greetings, guided qualification funnels, and a knowledge base for frequently asked questions. Chatify was provisioned as a lightweight, browser integrated chat widget with a cloud hosted conversational runtime and session management to handle prospect interactions and automated responses. Operational ownership was assigned to marketing and client services for content updates and conversation tuning, with governance focused on conversational content versioning and escalation rules to capture contact details. The rollout was scoped to the public website only, supporting front office functions such as customer engagement and inbound lead qualification through the Chatify implementation.
Berkley Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2022 2022
Berkley Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2016 2016
Tag Management CRM 2015 2015
Berkley Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Berkley Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Berkley Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Berkley Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Berkley Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Berkley Group Technographics
Berkley Group is a Professional Services organization based in Singapore, with around 10 employees and annual revenues of $1.0 million.
Berkley Group operates a diverse technology stack with applications such as Chatify, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Berkley Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chatify, Microsoft and Contentsquare.
Berkley Group recently adopted applications including Slack Connect in 2022, Chatify in 2020 and Microsoft 365 in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Berkley Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Berkley Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Berkley Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.