Minneapolis, 55402-3332, MN,
United States
Berkley Risk Administrators Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Berkley Risk Administrators and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Berkley Risk Administrators employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berkley Risk Administrators has purchased the following applications: AT&T Personal Cloud for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Pypestream for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berkley Risk Administrators is running and its propensity to invest more and deepen its relationship with AT&T , Microsoft , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berkley Risk Administrators revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berkley Risk Administrators intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berkley Risk Administrators Company, LLC is a national provider of insurance management services. We design, implement and manage a wide variety of traditional and alternative market insurance programs to help our customers take control and reduce the cost of risk.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| AT&T | Legacy | AT&T Personal Cloud | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Pypestream | Legacy | Pypestream | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 | In 2020, Berkley Risk Administrators deployed Pypestream. Berkley Risk Administrators implemented Pypestream as a Chatbots and Conversational AI solution on its public website to support customer engagement and digital intake workflows for policyholders and brokers. The implementation is delivered as a web-embedded conversational interface, using Pypestream for session management, conversation orchestration, and guided user journeys. Configuration emphasis is on scripted flows, intent recognition, message templates and automated data capture to standardize front-line interactions consistent with Chatbots and Conversational AI capabilities. Operationally the deployment is scoped to the public-facing website and is positioned to serve customer service, policyholder communication and marketing lead capture functions. The chat interface runs in-browser alongside site navigation and form elements, providing a persistent entry point for digital inquiries and initial intake. Governance appears centered on digital channels and customer experience owners, with ongoing script tuning, conversation monitoring and escalation rules for human handoff. Rollout and configuration are oriented around iterative updates to conversation flows and content management rather than back-end system replacement. |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2016 | 2016 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2020 | 2020 |
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