Berkshire Health Systems
725 North St.,
Pittsfield, 01201, MA,
United States
Pittsfield, 01201, MA,
United States
1 413-447-2000
Healthcare
Berkshire Health Systems Technographics
Berkshire Health Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Berkshire Health Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Berkshire Health Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berkshire Health Systems has purchased the following applications: HealthcareSource Applicant Tracking System for Applicant Tracking System in 2020, Microsoft 365 for Collaboration in 2021, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berkshire Health Systems is running and its propensity to invest more and deepen its relationship with HealthcareSource , UKG , symplr or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berkshire Health Systems revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berkshire Health Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berkshire Health Systems Tech Stack and Enterprise Applications
Berkshire Health Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Berkshire Health Systems implemented HealthcareSource Applicant Tracking System. The HealthcareSource Applicant Tracking System is embedded on the health system careers site to handle job posting distribution, candidate application intake, and front end candidate tracking.
Configuration focused on core Applicant Tracking System capabilities including requisition management, configurable application forms, candidate status workflows, interview scheduling and structured offer workflows. The implementation included administrative configuration for role based access and hiring manager self service to streamline review and selection processes. Reporting and compliance tracking modules were configured to support healthcare hiring requirements.
Operationally the system centralizes recruiting activities for talent acquisition and HR across the health system, covering both clinical and nonclinical hiring. The ATS routes candidate flows from the public careers site into centralized queues for recruiters and hiring managers, creating a single source for applicant records and audit trails. Governance included standardized workflows and permissions for requisition approvals and candidate disposition to support consistent hiring processes.
|
|
|
|
|
Benefits Administration | HCM |
|
2015 | 2015 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Payroll, Core HR | HCM |
|
2015 | 2016 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2018 | 2018 |
|
|
|
|
|
Talent Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
Time and Attendance | HCM |
|
2000 | 2000 |
|
|
|
|
|
Workforce Management | HCM |
|
2015 | 2015 |
|
Berkshire Health Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Berkshire Health Systems deployed Microsoft 365 for Collaboration. The implementation is visible on the organization’s public website and reflects a move to Microsoft 365 as the primary collaboration platform for the health system.
The Microsoft 365 deployment centers on core Collaboration capabilities, implemented to support email, synchronous and asynchronous communications, document management, and desktop and web productivity. Functional modules inferred from the category include Exchange Online email, Microsoft Teams for meetings and messaging, SharePoint Online for intranet and document libraries, OneDrive for individual file sync, and Office desktop and web applications alongside built in security and compliance controls.
Operationally the Microsoft 365 footprint is positioned to serve enterprise collaboration needs across clinical and administrative workflows, with typical configuration patterns that connect Microsoft identity and single sign on for staff access and conditional access policies for device and location controls. The vendor presence on the corporate website indicates Microsoft 365 is integrated into public facing site references and corporate asset detection, and the deployment is consistent with standard cloud identity integration and centralized content management.
Governance focus for this Collaboration deployment aligns with healthcare information governance practices, including records retention, auditing, and role based access control to support compliance. Configuration and operational management are expected to emphasize security and data protection controls native to Microsoft 365, along with policy driven information lifecycle and collaboration workflows tailored to clinical and administrative use cases.
|
Berkshire Health Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Berkshire Health Systems deployed Hotjar on its public website. Hotjar was implemented as a Customer Experience application to instrument user behavior, using heatmaps, session recordings, conversion funnels, on site surveys, and feedback widgets to support digital patient experience and marketing optimization.
The deployment was executed as a client side integration, embedding the Hotjar tracking script across site pages and managed by the web operations team to capture page level interaction and session playback. Governance work included aligning site level analytics capture with privacy and consent workflows typical for healthcare organizations, and operational ownership was centered in digital patient experience and marketing functions to drive prioritized UX and content adjustments.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2013 | 2013 |
|
Berkshire Health Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2012 | 2012 |
|
Berkshire Health Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Berkshire Health Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Berkshire Health Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Berkshire Health Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Berkshire Health Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Berkshire Health Systems Technographics
Berkshire Health Systems is a Healthcare organization based in United States,
with around 4500 employees and annual revenues of $900.0 million.
Berkshire Health Systems operates a diverse technology stack with applications such as
HealthcareSource Applicant Tracking System, Microsoft 365 and Hotjar,
covering areas like Applicant Tracking System, Collaboration and Customer Experience.
Berkshire Health Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HealthcareSource, Microsoft and Contentsquare.
Berkshire Health Systems recently adopted applications including
Microsoft 365 in 2021, Hotjar in 2021 and Adobe Analytics Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Berkshire Health Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Berkshire Health Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Berkshire Health Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.