Bernalillo County
One Civic Plaza NW, 10th Floor,
Albuquerque, 87102, NM,
United States
Albuquerque, 87102, NM,
United States
1 505-468-7000
Government
Bernalillo County Technographics
Bernalillo County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bernalillo County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Bernalillo County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bernalillo County has purchased the following applications: OpenText Vendor Invoice Management for AP Automation in 2018, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2010, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bernalillo County is running and its propensity to invest more and deepen its relationship with OpenText , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bernalillo County revenues, which have grown to $451.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bernalillo County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bernalillo County Tech Stack and Enterprise Applications
Bernalillo County ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Vendor Invoice Management | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018 Bernalillo County implemented OpenText Vendor Invoice Management as an AP Automation solution to centralize and automate Accounts Payable. The deployment was aimed at providing end to end visibility into invoice status and eliminating decentralized invoice handling across the county AP function.
The implementation combined OpenText Vendor Invoice Management for SAP Solutions with OpenText Capture Center to automate invoice capture, optical data extraction, validation workflows, and exception routing. Configuration work emphasized automated data ingestion, rule based invoice validation, and workflow orchestration to reduce manual data entry and improve processing consistency.
Integration was executed against the county SAP platform to synchronize invoice data, posting information, and status updates, enabling accurate, timely reporting from the AP system of record. Operational coverage focused on finance and accounts payable teams, centralizing invoice management and giving AP stakeholders a single source for tracking and reporting.
Governance changes redefined AP roles and workflows, shifting staff activities from transactional data entry to validation, reporting, and analysis. Reported outcomes include faster, more accurate invoice processing, automatic access to AP information for reporting, and a productivity gain resulting in one less FTE managing invoice processing.
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Bernalillo County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2010 | 2010 |
In 2010, Bernalillo County implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The deployment emphasized an Electronic Time and Attendance System and a Telestaff upgrade to standardize time capture and scheduling across county operations, supporting approximately 2,500 employees.
The implementation configured core Workforce Management modules including clocking and time capture, exception processing and timecard adjustments, employee scheduling and rostering, leave tracking, and manager approval workflows. Telestaff was upgraded as part of the project to handle shift-based scheduling and roster management for duty-critical functions, while UKG Workforce Central (ex Kronos Workforce Central) provided centralized scheduling and timekeeping orchestration.
Operational coverage extended county wide across departmental payroll and scheduling functions, with role based approvals, centralized audit trails, and timekeeping policy enforcement built into operational processes. The program established formal governance for time and attendance, standardized approver workflows and auditing practices, and provisioned the system to feed downstream payroll and HR processes without naming specific payroll platforms.
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Workforce Management | HCM |
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2012 | 2012 |
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Bernalillo County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Bernalillo County deployed Microsoft 365 to provide Collaboration capabilities for county operations. The county website references Microsoft 365 assets, indicating Microsoft 365 is used both for internal collaboration services and in support of public-facing content or authentication components on their web presence.
The Microsoft 365 implementation includes standard functional modules aligned with the Collaboration category, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for real-time collaboration, OneDrive for user file storage, and Azure Active Directory for tenant identity and access management. Administration and governance are structured around a centralized Microsoft 365 tenant managed by county IT, covering user provisioning, permission management, and content retention policies to support county communications, document collaboration, and records workflows, with the relationship being Bernalillo County Microsoft 365 Collaboration supporting core business functions across departments.
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Bernalillo County Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Bernalillo County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Bernalillo County PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2017 | 2017 |
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Bernalillo County PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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2010 | 2010 |
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Operating System (OS) | PaaS |
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2010 | 2010 |
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Bernalillo County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bernalillo County
| First Name | Last Name | Title | Function | Department | Phone | |
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Administration Officer | Director | Operations | |
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Payroll Manager | Manager | Finance | |
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Deputy CIO | CXO | Finance | |
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Chief Financial Administrator MDC | Manager | Finance | |
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Assistant Director of Operations | Director | Operations | |
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Division Chief of Operations | CXO | Finance | |
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Apps Being Evaluated by Bernalillo County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bernalillo County IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bernalillo County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bernalillo County Technographics
Bernalillo County is a Government organization based in United States,
with around 2500 employees and annual revenues of $451.0 million.
Bernalillo County operates a diverse technology stack with applications such as
OpenText Vendor Invoice Management, UKG Workforce Central (ex Kronos Workforce Central) and Microsoft 365,
covering areas like AP Automation, Workforce Management and Collaboration.
Bernalillo County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OpenText, UKG and Microsoft.
Bernalillo County recently adopted applications including
About Livefyre in 2021, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2020 and Amazon CloudFront in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bernalillo County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bernalillo County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bernalillo County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.