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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Bernard France Sas Tech Stack and Enterprise Applications

Bernard France Sas AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelp Legacy LiveHelp LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Bernard France Sas implemented LiveHelp LiveChat on its public website. LiveHelp LiveChat, a Chatbots and Conversational AI application, was deployed as an embedded web chat widget to provide real time customer support and to assist online sales engagement. The deployment focused on the e commerce front end and product pages, making the chat interface the primary entry point for customer inquiries without changing visible back office workflows. Implementation emphasized session handoff to human agents and automatic capture of chat transcripts and interaction metadata for operational use. Configuration centered on widget behavior, proactive chat triggers, canned responses, and the LiveHelp LiveChat operator console to support the customer service team with role based access controls. Governance established chat routing rules and standardized handling procedures to align web support with existing customer care processes. Data collection prioritized session transcripts and basic analytics for quality review, while operational scope remained concentrated on web customer service and online sales functions.
Bernard France Sas Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Bernard France Sas implemented Microsoft 365 for Collaboration. Bernard France Sas deployed Microsoft 365 to support Collaboration across corporate productivity and content management functions for the retail business operating in France. The deployment centered on Microsoft 365 core services, leveraging Exchange Online for corporate email, SharePoint Online for intranet and document libraries, OneDrive for personal file synchronization, and Microsoft Teams for real-time collaboration and meetings. Using Microsoft 365 on their website is explicitly indicated in the site source, which signals public-facing integration of Microsoft-hosted services into the web presence. Governance was organized around tenant administration and identity management using built-in Microsoft 365 administrative controls and role-based access, aligning user provisioning and access policies with departmental needs. The implementation emphasized standard Collaboration workflows including shared document lifecycles, mailbox and calendar management, and team communication channels, scaled to a mid-sized retail organization of 149 employees.
Bernard France Sas Content Management
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Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2021 2021
In 2021, Bernard France Sas deployed Algolia Search on its public website. The implementation positions Algolia Search as the primary search layer for the e-commerce storefront, using Application, Web and Enterprise Search capabilities to surface product records, support faceted navigation and improve query responsiveness across the online catalog. Configuration emphasizes indexed product records, front-end search API calls, autocomplete and query suggestion functionality, relevance tuning and typo tolerance, and search analytics accessible via the Algolia console. Operational coverage is the corporate website in France and the implementation aligns with e-commerce and merchandising business functions, with web and merchandising workflows governing index updates and relevance adjustments through the Algolia Search administration interface.
Digital Signing Content Management 2022 2022
Bernard France Sas eCommerce
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VAR/SI
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eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
Bernard France Sas CRM
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VAR/SI
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Insight
Partner Relationship Management CRM 2021 2021
Bernard France Sas TRM
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Category
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VAR/SI
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Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Bernard France Sas IaaS
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Application
Category
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VAR/SI
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Insight
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Bernard France Sas

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bernard France Sas Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bernard France Sas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bernard France Sas digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Bernard France Sas Technographics
Bernard France Sas is a Retail organization based in France, with around 149 employees and annual revenues of $20.0 million.
Bernard France Sas operates a diverse technology stack with applications such as LiveHelp LiveChat, Microsoft 365 and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Bernard France Sas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveHelp, Microsoft and Algolia.
Bernard France Sas recently adopted applications including LiveHelp LiveChat in 2022, DocuSign eSignature in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bernard France Sas’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bernard France Sas’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bernard France Sas technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.