Sandown, PO36 8EB,
United Kingdom
Berry Electrical Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Berry Electrical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 Berry Electrical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berry Electrical has purchased the following applications: Mission Labs CircleLoop for PBX, VoiP and Phone Systems in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berry Electrical is running and its propensity to invest more and deepen its relationship with Mission Labs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berry Electrical revenues, which have grown to $58.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berry Electrical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mission Labs | Legacy | Mission Labs CircleLoop | PBX, VoiP and Phone Systems | Collaboration | n/a | 2019 | 2019 |
In 2019 Berry Electrical implemented Mission Labs CircleLoop to establish a national presence and improve field communications. The deployment used Mission Labs CircleLoop within the PBX, VoiP and Phone Systems category to provision an 03 number and deliver centralized inbound call handling for a UK-based field service business.
The implementation concentrated on field service communications, configuring mobile app based call handling and call forwarding to route calls to mobile engineers. Functional configuration emphasized number provisioning, inbound routing rules, mobile softphone usage and a single national line to present a consistent customer-facing identity.
Operational scope covered mobile engineers and office staff across the United Kingdom, with workflows oriented to field service teams to ensure calls are answered while staff were on site. Rollout focused on adoption of the mobile client and tuning of routing policies to reduce missed calls and present a professional national line.
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