BES Utilities
Parkside Stand, Fleetwood Town Football Club, Park Avenue,
Fleetwood, FY7 6TX,
United Kingdom
Fleetwood, FY7 6TX,
United Kingdom
44 34 4567-8427
Utilities
BES Utilities Technographics
BES Utilities Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BES Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 254 BES Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BES Utilities has purchased the following applications: DigitalOcean Droplets for Application Hosting and Computing Services in 2019, Alvaria Advanced Outreach for Call Center in 2016, IRIS CascadeHR for Core HR in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BES Utilities is running and its propensity to invest more and deepen its relationship with DigitalOcean , Microsoft , Alvaria or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BES Utilities revenues, which have grown to $96.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BES Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BES Utilities Data, Technology Stack, and Enterprise Applications
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Alvaria | Legacy | Alvaria Advanced Outreach | Call Center | CRM | n/a | 2016 | 2016 | In 2016, BES Utilities implemented Alvaria Advanced Outreach in . The deployment targeted blended Customer Service and Collections teams as well as Outbound Sales operations, with a short timetable for a versatile cloud dialler to support an expansion into new broker channels and the opening of a remote call centre in South Africa. The implementation configured Alvaria Advanced Outreach as the primary outbound campaign and dialling engine, focused on blended contact strategies across collections and sales. Functional work included campaign orchestration, predictive and power dial workflows, list management and lead routing, and a reporting feed designed to consolidate activity for both collections and outbound sales teams. Integrations were executed to pull and unify call activity with the existing CRM and internal tracking systems into a local internet hosted reporting suite, providing a consolidated view of dialler performance and customer contact history. Operational coverage included onshore UK sites and a newly established offshore call centre in South Africa, with configuration aligned to distinct business functions for Collections, Customer Service and Outbound Sales. Governance and rollout emphasized rapid planning and configuration, a three week launch of the cloud dialler for new broker engagement, and the design and implementation of the outbound function for the South Africa call centre under tight schedule constraints. During the programme a Collections team was migrated onto the more efficient dialler configuration and reported a 28% increase in revenues within a month, and a local reporting suite was brought online to unify dialler, CRM and tracking data for operational oversight. | |
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
CRM | CRM |
|
2016 | 2016 |
|
|
|
|
|
|
CRM | CRM |
|
2017 | 2018 |
|
|
|
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS CascadeHR | Core HR | HCM | n/a | 2020 | 2020 | In 2020, BES Utilities implemented IRIS CascadeHR in the Core HR category. The engagement included a January to August 2020 payroll leadership assignment, where a temporary Payroll Manager led the transition and integration activities while managing ongoing payroll operations. IRIS CascadeHR was configured to serve as the central HRIS and payroll interface, consolidating payroll schedules and employee master data. Configuration work focused on consolidating multiple weekly payroll runs into a single monthly cadence, supporting routine payroll processing for a combined population described in project notes as 9,430 staff members across 14 companies, while BES Utilities is listed with 254 employees. Functional capabilities implemented included payroll processing workflows, employee record management, payroll reconciliation controls, and statutory payroll calculation support including furlough and flexi furlough computations. Integrations and operational linkages were executed with existing payroll inputs processed in Sage and with HMRC for furlough claims and submissions. The implementation also incorporated finance reporting handoffs and stakeholder workflows to route payroll validation, employee inquiry resolution, and audit coordination across the company group. Regular payroll audits were performed and coordination occurred with internal and external auditors as part of operational controls. Governance and process changes were formalized through people and process interventions, payroll team management, monthly one to ones, bi-annual performance reviews, development planning and succession planning for payroll staff. The project emphasized legislative compliance across payroll and related business processes, ongoing exploration of process improvements, and operationalizing furlough claim procedures in alignment with HMRC guidance. | |
|
|
|
|
Payroll | HCM |
|
2020 | 2020 |
|
|
|
|
|
|
Time and Attendance | HCM |
|
2013 | 2013 |
|
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2012 | 2012 |
|
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2018 | 2018 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
|
IT Decision Makers and Key Stakeholders at BES Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BES Utilities Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BES Utilities Technographics
BES Utilities is a Utilities organization based in United Kingdom,
with around 254 employees and annual revenues of $96.0 million.
BES Utilities operates a diverse technology stack with applications such as
DigitalOcean Droplets, Alvaria Advanced Outreach and IRIS CascadeHR,
covering areas like Application Hosting and Computing Services, Call Center and Core HR.
BES Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as DigitalOcean, Alvaria and IRIS Software.
BES Utilities recently adopted applications including
IRIS CascadeHR in 2020, IRIS Cascade Payroll in 2020 and DigitalOcean Droplets in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BES Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BES Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BES Utilities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.