BES Utilities
Parkside Stand, Fleetwood Town Football Club, Park Avenue,
Fleetwood, FY7 6TX,
United Kingdom
Fleetwood, FY7 6TX,
United Kingdom
44 34 4567-8427
Utilities
BES Utilities Technographics
BES Utilities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BES Utilities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 254 BES Utilities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BES Utilities has purchased the following applications: Sage 50 for ERP Financial in 2012, IRIS CascadeHR for Core HR in 2020, Gamma Horizon Hosted Phone System for PBX, VoiP and Phone Systems in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BES Utilities is running and its propensity to invest more and deepen its relationship with Sage , IRIS Software , Advance Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BES Utilities revenues, which have grown to $96.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BES Utilities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BES Utilities Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, BES Utilities implemented Sage 50 as its ERP Financial application. The deployment centralized core finance and accounting functions for BES Utilities across its United Kingdom operations, covering general ledger, accounts payable, accounts receivable, cash management and statutory VAT reporting workflows.
Configuration focused on standard Sage 50 modules to support transactional accounting, bank reconciliations, period-end close and financial reporting, aligning the application to the company's billing and revenue recognition processes. Operational ownership sat with the finance and accounting teams and required competency with SAGE or similar financial accounting software for daily bookkeeping, reconciliations and statutory reporting. The ERP Financial installation emphasized financial governance, audit trail visibility and month-end workflow orchestration while relying on in-house configuration and process alignment rather than named integrations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS CascadeHR | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, BES Utilities implemented IRIS CascadeHR in the Core HR category. The engagement included a January to August 2020 payroll leadership assignment, where a temporary Payroll Manager led the transition and integration activities while managing ongoing payroll operations.
IRIS CascadeHR was configured to serve as the central HRIS and payroll interface, consolidating payroll schedules and employee master data. Configuration work focused on consolidating multiple weekly payroll runs into a single monthly cadence, supporting routine payroll processing for a combined population described in project notes as 9,430 staff members across 14 companies, while BES Utilities is listed with 254 employees. Functional capabilities implemented included payroll processing workflows, employee record management, payroll reconciliation controls, and statutory payroll calculation support including furlough and flexi furlough computations.
Integrations and operational linkages were executed with existing payroll inputs processed in Sage and with HMRC for furlough claims and submissions. The implementation also incorporated finance reporting handoffs and stakeholder workflows to route payroll validation, employee inquiry resolution, and audit coordination across the company group. Regular payroll audits were performed and coordination occurred with internal and external auditors as part of operational controls.
Governance and process changes were formalized through people and process interventions, payroll team management, monthly one to ones, bi-annual performance reviews, development planning and succession planning for payroll staff. The project emphasized legislative compliance across payroll and related business processes, ongoing exploration of process improvements, and operationalizing furlough claim procedures in alignment with HMRC guidance.
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Payroll | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gamma Telecom | Legacy | Gamma Horizon Hosted Phone System | PBX, VoiP and Phone Systems | Collaboration | n/a | 2018 | 2018 |
In 2018, BES Utilities implemented Gamma Horizon Hosted Phone System in the PBX, VoiP and Phone Systems category to centralize telephony for office and field workers across the BES Group. The deployment was positioned to provide hosted PBX services for BES Utilities while coexisting with the companys broader IT estate supporting Smart Choice Metering, Card Saver and Commercial Power.
Gamma Horizon Hosted Phone System was configured to deliver standard hosted telephony capabilities, including centralized call routing, voicemail, auto attendant, handset provisioning, hunt groups and soft client support for mobile and desktop endpoints. Configuration work included provisioning IP handsets and soft clients, aligning extension and directory structures with corporate user accounts, and applying role based dial plans consistent with utility operations and field workforce connectivity needs.
The Horizon deployment was implemented into an environment managed with Windows Server 2012 and 2016, Active Directory, Microsoft Exchange and Office 365, and operated on a corporate network managed by UniFi networking equipment. Operational integration and support workflows referenced in operational notes included device lifecycle management for field iOS and Android devices via MMD Scalefusion, asset discovery via Lansweeper, and co‑operation with the existing Citrix VDI footprint for office endpoint access.
Operational governance for the Gamma Horizon Hosted Phone System relied on the companys IT support model, including incident management through Freshservice tickets, remote troubleshooting with TeamViewer and AnyDesk, and internal IT training for office and field staff. Day to day administration and maintenance responsibilities were embedded in BES Groups IT function, covering handset provisioning, network quality monitoring, license and spare parts management, and escalation procedures for third party cloud and ISP related incidents.
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2016 | 2016 |
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CRM | CRM |
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2015 | 2015 |
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CRM | CRM |
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2016 | 2016 |
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CRM | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at BES Utilities
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BES Utilities Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BES Utilities IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BES Utilities digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BES Utilities Technographics
BES Utilities is a Utilities organization based in United Kingdom,
with around 254 employees and annual revenues of $96.0 million.
BES Utilities operates a diverse technology stack with applications such as
Sage 50, IRIS CascadeHR and Gamma Horizon Hosted Phone System,
covering areas like ERP Financial, Core HR and PBX, VoiP and Phone Systems.
BES Utilities has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, IRIS Software and Gamma Telecom.
BES Utilities recently adopted applications including
IRIS CascadeHR in 2020, IRIS Cascade Payroll in 2020 and DigitalOcean Droplets in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BES Utilities’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BES Utilities’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BES Utilities technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.