Best Western Hotels & Resorts Digital Transformation Initiatives

About the Customer

Best Western Hotels & Resorts headquartered in Phoenix, Arizona, is a privately held hotel brand with a global network of 4,100 hotels in more than 100 countries and territories worldwide. Best Western offers seven hotel brands to suit the needs of developers and guests in every market: Best Western, Best Western Plus, Best Western Premier, Executive Residency by Best Western, Vīb, BW Premier Collection, and GLō. Best Western provides its hoteliers with global operational, sales and marketing support, and online and mobile booking capabilities. More than 25 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide.

Scope and Challenges

Workday customer momentum continues as industry-leading organizations around the world such as Best Western International select and deploy Workday Financial Management and Workday Human Capital Management (HCM). 

Outcome and Implications

With Workday Financial Management, Best Western International is able to gain greater financial visibility, control, and insights to support growth and change in today's complex business environment.

Quotes

"As we further innovation across our applications and architecture, we are seeing more organizations around the world select, deploy, and drive business value with Workday in record time. While our momentum with global organizations increases, the most significant proof points of our success are having more than 70 percent of customers live and a customer satisfaction rating over 95 percent. We hold ourselves accountable to these metrics and believe they should be the standards by which the entire industry measures success." Said - Aneel Bhusri, co-founder and CEO, Workday.


6201 N 24th Pkwy
Phoenix, 85016 , AZ
USA
+1 602-957-4200
https://www.bestwestern.com/
Industry Employees Revenue
Leisure and Hospitality Subscribe Subscribe

Enterprise Software & Cloud Applications Purchased by Best Western Hotels & Resorts


Vendor Old Product New Product Function Market Users VAR/SI When Live
Workday Legacy Applications Workday Financial Management Financial Management ERP Financial Management n/a n/a 2016 2016

IT Decision Makers and Key Stakeholders at Best Western Hotels & Resorts


First Name Last Name Title Email Phone
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