London, W6 9HP,
United Kingdom
Betfair Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Betfair and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Betfair employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Betfair has purchased the following applications: ONEsite for Community Management in 2011, Cloudflare CDN for Content Delivery Network in 2021, Playtech for Enterprise Gaming Platform in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Betfair is running and its propensity to invest more and deepen its relationship with ONEsite , Cloudflare , Playtech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Betfair revenues, which have grown to $438.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Betfair intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ONEsite | Legacy | ONEsite | Community Management | CRM | n/a | 2011 | 2011 |
In 2011, Betfair implemented ONEsite as its Community Management solution to host community.betfair.com, delivering forums, polls and real-time interactions for bettors in the United Kingdom. The deployment positioned ONEsite as a CRM and community engagement platform supporting live discussion and customer engagement during event windows, with the application serving marketing and customer service touchpoints.
The implementation used ONEsite modules consistent with Community Management use cases, including forum threads, polling functionality and live view chat to enable real-time interaction during sporting events. Configuration emphasized moderated discussion workflows, user profile and membership controls, and content publishing routines to sustain continuous event-driven engagement on community.betfair.com while preserving brand and compliance controls.
Operational coverage was focused on the United Kingdom, with ONEsite supporting event-timed engagement and customer-facing community operations, and acting as the primary public forum for bettors. Governance centered on moderated community workflows and integrated customer engagement processes, with ONEsite delivering the technical stack for live discussion and CRM-oriented community outreach.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Playtech | Legacy | Playtech | Enterprise Gaming Platform | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Betfair implemented Playtech, deploying the Playtech Enterprise Gaming Platform to centralize core gaming and sportsbook operations. Betfair used Playtech Enterprise Gaming Platform to support gaming product teams and sportsbook functions across the operator, aligning platform capabilities with player lifecycle and wagering use cases.
Configuration work focused on standard Enterprise Gaming Platform modules, including wagering engine configuration, casino and sportsbook content management, player account and wallet services, and compliance and reporting capabilities. The deployment emphasized modular configuration and operational orchestration across gaming operations, product, risk, and compliance teams, standardizing game delivery and player lifecycle workflows and establishing platform-level governance for content and account management.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2012 | 2012 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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