Bethesda Health Care
25 Queenslea Dr,
Claremont, 6010, WA,
Australia
Claremont, 6010, WA,
Australia
61 8 9340 6300
Healthcare
Bethesda Health Care Technographics
Bethesda Health Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bethesda Health Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Bethesda Health Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bethesda Health Care has purchased the following applications: Equifax eCredential for HR Compliance in 2018, Tickera for Reservation and Booking Management in 2020, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bethesda Health Care is running and its propensity to invest more and deepen its relationship with Equifax , The Access Group , Allocate Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bethesda Health Care revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bethesda Health Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bethesda Health Care Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax eCredential | HR Compliance | HCM | n/a | 2018 | 2018 |
In 2018, Bethesda Health Care implemented Equifax eCredential to manage practitioner accreditation. The deployment centralized online clinical profile creation and updates for medical specialists and general practitioners at the Claremont hospital site, mapping to the clinical credentialing and HR process areas. The implementation explicitly positioned Equifax eCredential as the system of record for accreditation invitations and applicant submissions.
Equifax eCredential was configured as an HR Compliance platform to replace paper based credentialing and to simplify submissions and governance. Functional capabilities implemented include online clinical profile management and accreditation invitation request workflows, aligning credential collection, verification intake, and HR compliance recordkeeping within the eCredential application. Bethesda Health Care Equifax eCredential HR Compliance clinical credentialing workflows were used to standardize documentation and submission paths.
The hospital website links directly to the Equifax eCredential portal to route clinicians to the online credentialing flow, making the portal the operational front end for practitioner accreditation. Operational coverage is site level for Bethesda Health Care, impacting clinical credentialing and HR operations by shifting submission and governance processes onto the Equifax eCredential platform. The rollout emphasized web routed access and governance alignment rather than local paper based forms.
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Payroll | HCM |
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2010 | 2010 |
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Time Clock (Hardware) | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tickera | Legacy | Tickera | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Bethesda Health Care implemented Tickera on their website to handle online reservations and ticketing. The deployment positions Tickera as the Reservation and Booking Management application embedded in the public site, delivering customer-facing booking workflows for events and service reservations. This configuration supports booking creation, ticket issuance, and reservation tracking while exposing a booking storefront to patients and community members. The implementation aligns Reservation and Booking Management with business functions such as front-desk scheduling and community program coordination.
Configuration emphasizes standard Tickera capabilities including booking widgets, event and service listing pages, reservation management dashboards, and customer checkout flows adapted for healthcare scheduling and community events. The application is deployed as a web-embedded component operating alongside the website content management layer, providing web-based administrative access for staff to manage bookings and monitor reservation status. Governance and operational control are centered on operations and front-desk teams who administer listings and reservations, with rollout scoped to the public website rather than internal clinical systems. No integrations or outcomes were specified in the source.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 Bethesda Health Care implemented WooCommerce on their website, deploying a vendor-supported eCommerce capability from Automattic. The deployment establishes WooCommerce as the organization's primary eCommerce solution for online storefront and checkout on Bethesda Health Care's public site, aligning the application name WooCommerce with the eCommerce category and web-based sales workflows.
The implementation leverages WooCommerce's native modules for product catalog management, checkout and order management, configured to present patient-facing retail items and service payment options consistent with eCommerce functional workflows. As a WordPress-based application WooCommerce provides plugin-driven configuration for catalog, pricing, taxes and payment routing, and the deployment includes administrative role controls for catalog editors and order processors.
Operational coverage focuses on web operations, finance and patient services within Bethesda Health Care, with online orders and payments administered through the website back-office console and routed into existing operational workflows. Governance emphasizes role-based admin access and catalog update processes to maintain clinical and compliance oversight, ensuring Bethesda Health Care WooCommerce eCommerce activity is managed alongside standard order fulfilment and financial reconciliation processes.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bethesda Health Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bethesda Health Care Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bethesda Health Care IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bethesda Health Care digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bethesda Health Care Technographics
Bethesda Health Care is a Healthcare organization based in Australia,
with around 200 employees and annual revenues of $20.0 million.
Bethesda Health Care operates a diverse technology stack with applications such as
Equifax eCredential, Tickera and WooCommerce,
covering areas like HR Compliance, Reservation and Booking Management and eCommerce.
Bethesda Health Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Equifax, Tickera and Automattic.
Bethesda Health Care recently adopted applications including
Freshservice in 2023, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bethesda Health Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bethesda Health Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bethesda Health Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.