Mountain View, 94041, CA,
United States
Betterhelp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Betterhelp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Betterhelp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Betterhelp has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2019, Recruiter.com OnDemand for Recruiting in 2021, OpenAI GPT-4 for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Betterhelp is running and its propensity to invest more and deepen its relationship with Tipalti , Stripe , Recruiter.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Betterhelp revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Betterhelp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recruiter.com | Legacy | Recruiter.com OnDemand | Recruiting | HCM | n/a | 2021 | 2021 |
In 2021 BetterHelp implemented Recruiter.com OnDemand for Recruiting to scale hiring of licensed therapists across the United States. The deployment focused on Recruiter.com OnDemand’s sourcing engagement model, leveraging Sourcing OnDemand and an extended recruiter network to build high-volume candidate pipelines.
Functional modules and capabilities included targeted candidate sourcing, recruiter-managed outreach, and qualification screening workflows tailored to licensed therapist credentials and licensure requirements. Recruiter.com OnDemand operated as an external sourcing and recruiter orchestration layer supporting BetterHelp’s talent acquisition function.
The engagement produced over 300 candidate leads per month with over 85% of candidates meeting qualification criteria, a performance signal used to prioritize interview scheduling. Operational coverage was national within the United States, concentrating on therapist recruitment for the telehealth platform.
Governance centered on using Recruiter.com OnDemand recruiters to apply predefined qualification criteria and manage candidate handoffs into BetterHelp’s hiring pipeline. The partnership accelerated therapist hiring for BetterHelp’s telehealth operations while centralizing sourcing and qualification responsibilities with the vendor.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI GPT-4 | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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