BIDtravel
26 Girton Rd, Parktown,
Johannesburg, 2193,
South Africa
Johannesburg, 2193,
South Africa
27 87 110 0800
Professional Services
BIDtravel Technographics
BIDtravel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BIDtravel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 BIDtravel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BIDtravel has purchased the following applications: Sage VIP for Core HR in 2020, Atlassian Jira Service Desk for IT Service Management in 2019, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BIDtravel is running and its propensity to invest more and deepen its relationship with Sage , Moodle , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BIDtravel revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BIDtravel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BIDtravel Tech Stack and Enterprise Applications
BIDtravel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage VIP | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, BIDtravel implemented Sage VIP for Payroll,Core HR. The deployment targeted the company’s South Africa operations and was scoped to support payroll and core human resources for approximately 500 employees, aligning HR and payroll functions under a single vendor application.
Sage VIP was configured to deliver core HR master data management, payroll calculation and processing, statutory tax and deductions aligned to South African requirements, leave and absence tracking, and standard HR reporting. Configuration work included payroll schedules and pay element definitions, role based access control for HR and payroll administrators, automated pay run calculations and electronic payslip generation, and baseline reporting for payroll reconciliation and regulatory filings.
Operational coverage focused on the HR, payroll and finance departments across BIDtravel’s sites in South Africa. The company continued to use Nielsen Marketing Cloud on its public website for marketing purposes while Sage VIP addressed internal payroll and HR operations. Governance measures emphasized centralized user roles, audit trails and payroll approval workflows in Sage VIP as part of the rollout.
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Learning and Development | HCM |
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2022 | 2022 |
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BIDtravel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, BIDtravel implemented Atlassian Jira Service Desk to provide IT Service Management for internal support across its South Africa operations. The deployment targeted incident and request handling for a 500-employee professional services firm and was provisioned to operate alongside BIDtravel's Microsoft Azure Cloud Services used for its website.
Atlassian Jira Service Desk was configured with core ITSM modules including ticketing and incident management, a service request catalog, change management workflows, SLA tracking, and a customer-facing self-service portal and knowledge base. Automation rules and queue-based assignment were applied to route tickets to IT support teams and to enforce priority handling and escalation paths.
The deployment architecture positioned Atlassian Jira Service Desk as a central ITSM platform within BIDtravel's application landscape, operating alongside Microsoft Azure Cloud Services and using cloud-hosted access patterns for users. The implementation enabled role-based access for IT, operations, and business stakeholders and exposed APIs for future system integrations and reporting.
Governance included defined request and incident workflows, SLA definitions, change approval steps, and audit trails configured to align with standard IT Service Management practices. A phased rollout and targeted onboarding were used to bring support staff and business users onto Atlassian Jira Service Desk while assigning queue ownership and operational responsibilities to IT service teams.
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BIDtravel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, BIDtravel deployed Microsoft Azure Cloud Services to host its public website. BIDtravel implemented Microsoft Azure Cloud Services in support of its application hosting footprint, classified as Application Hosting and Computing Services, to serve its South Africa online presence.
The deployment leverages platform-level compute and managed hosting capabilities typical of Application Hosting and Computing Services, including scalable web application hosting, object storage for site assets, content delivery for global delivery of static content, and managed TLS termination and DNS resolution. Configuration likely includes automated deployment pipelines and autoscaling policies to align web application instances with demand, consistent with standard cloud hosting architectures.
Operational ownership sits with corporate IT and web operations, with the implementation focused on the customer-facing website and associated web services. Governance is oriented around centralized cloud subscription management, role based access controls and monitoring workflows to maintain uptime and security for the hosted web estate. Microsoft Azure Cloud Services remains the primary platform for BIDtravel Application Hosting and Computing Services supporting its online presence.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at BIDtravel
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Head of IT Operations | Director | IT | |
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System Administrator/ IT Technician | Manager | IT | |
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IT Project Manager | Manager | IT | |
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Apps Being Evaluated by BIDtravel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BIDtravel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BIDtravel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BIDtravel Technographics
BIDtravel is a Professional Services organization based in South Africa,
with around 500 employees and annual revenues of $55.0 million.
BIDtravel operates a diverse technology stack with applications such as
Sage VIP, Atlassian Jira Service Desk and Microsoft Azure Cloud Services,
covering areas like Core HR, IT Service Management and Application Hosting and Computing Services.
BIDtravel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Atlassian and Microsoft.
BIDtravel recently adopted applications including
Moodle LMS in 2022, Sage VIP in 2020 and Atlassian Jira Service Desk in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BIDtravel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BIDtravel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BIDtravel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.