Las Vegas, 89169, NV,
United States
Big Chicken Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Chicken and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Big Chicken employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Chicken has purchased the following applications: Par Tech Payment Services for Payment Processing in 2022, Ovation Up Platform for Hospitality ERP in 2025, Perplexity for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Chicken is running and its propensity to invest more and deepen its relationship with Par Tech , Ovation Up , Perplexity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Chicken revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Chicken intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Par Tech | Legacy | Par Tech Payment Services | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Big Chicken implemented Par Tech Payment Services as its Payment Processing solution to support finance and payments and operations for a U.S. fast casual rollout. The deployment used Par Tech's unified commerce platform to centralize in-store payment flows and align operational procedures across locations.
The implementation combined PAR Pay payment middleware with Brink POS and Data Central, configuring payment middleware, gift card functionality, mobile payment capabilities, and centralized back office reconciliation and reporting. Par Tech Payment Services was configured to orchestrate in-store checkout, gift card issuance and redemption, mobile tender handling, and consolidated payments data for finance and operations teams.
Operational scope targeted U.S. restaurant sites and focused governance on finance and operations, standardizing payments configuration and gift card rules through Data Central to improve consistency as the brand scales. Rollout emphasized cohesive payments and back office processes, aligning restaurant operations with centralized payments controls and reporting to ensure consistent execution across locations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ovation Up | Legacy | Ovation Up Platform | Hospitality ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Big Chicken implemented the Ovation Up Platform as its Hospitality ERP and exposed core customer workflows via the company website. The Ovation Up Platform is provisioned as a cloud-hosted application and is used to deliver customer-facing booking and guest engagement functions directly through the site. Deployment reflects a single-vendor SaaS footprint suitable for a 100 employee hospitality operator, with front-of-house and digital storefront components available to staff and guests.
Ovation Up Platform provides Hospitality ERP capabilities including point of sale workflows, reservations management, inventory and menu controls, billing and guest loyalty modules, supporting operations, finance and marketing functions. Integration scope centers on the website channel for guest engagement and on-premises operational workflows for staff, with configuration focused on role based access for operations and back office teams. Governance for the rollout emphasized configuration management and process alignment between front of house and finance, with phased enablement of guest engagement features through the website.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Perplexity | Legacy | Perplexity | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2025 | 2025 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Online Food Ordering System | eCommerce |
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2020 | 2020 |
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Online Food Ordering System | eCommerce |
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2020 | 2020 |
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Online Food Ordering System | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2024 | 2024 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2018 | 2018 |
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