AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Big City W&D Tech Stack and Enterprise Applications

Big City W&D ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Books ERP Financial ERP n/a 2022 2022
In 2022, Big City W&D implemented Zoho Books to manage core ERP Financial functions for accounting and customer billing. Zoho Books is deployed as a cloud SaaS application and is surfaced on the company website to support customer invoicing and payment flows, linking public-facing order or inquiry pages to back office billing records. Configuration emphasizes standard financial modules including invoicing and accounts receivable, expense tracking, bank reconciliation, and basic bookkeeping workflows scaled to a two person operations model. Operational ownership is centralized within the small finance and administrative function, with the implementation focused on streamlined billing workflows, recordkeeping and online invoice presentation via the company website, using Zoho Books as the primary ERP Financial system for accounting and billing.
Big City W&D AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveHelpNow Legacy LiveHelpNow Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Big City W&D implemented LiveHelpNow Live Chat on its public website. Big City W&D uses LiveHelpNow Live Chat within the Chatbots and Conversational AI category to support customer service and lead capture directly through web visitor interactions. The deployment is an embedded website chat widget configured for live operator routing, proactive messaging, canned responses, visitor monitoring, and transcript logging, reflecting standard Chatbots and Conversational AI capabilities. With two employees the operational model concentrates chat handling with the business owners or a very small operations staff, with governance centered on availability hours, message templates, and simple chat handling workflows. The LiveHelpNow Live Chat implementation emphasizes front end integration, browser based operator consoles, and retained chat transcripts to manage sales inquiries and service requests on the company website.
Big City W&D Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
In 2015, Big City W&D deployed Google Workspace (Formerly Google G-Suite) for Collaboration. The deployment serves the two-person Canadian construction and real estate firm as the primary cloud platform for corporate email, calendaring, cloud document storage, and real-time collaborative editing. Google Workspace (Formerly Google G-Suite) is surfaced on the company website and is provisioned as the organization domain for client and supplier communications. Functional modules in use align with standard Collaboration capabilities, including Gmail for email, Google Drive for cloud storage, Google Docs and Google Sheets for document and spreadsheet collaboration, Google Calendar for scheduling, and Google Meet for remote meetings. Governance and user management are lightweight and organization wide, reflecting the two-employee operational footprint and supporting administrative, sales, and field coordination workflows common to construction and real estate businesses.
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2020 2020
Big City W&D CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2022 2022
CRM, Sales Engagement CRM 2020 2020
Marketing Automation CRM 2018 2018
Big City W&D PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Big City W&D IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Big City W&D

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Big City W&D Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Big City W&D IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Big City W&D digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Big City W&D Technographics
Big City W&D is a Construction and Real Estate organization based in Canada, with around 2 employees and annual revenues of $1.0 million.
Big City W&D operates a diverse technology stack with applications such as Zoho Books, LiveHelpNow Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Big City W&D has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., LiveHelpNow and Google.
Big City W&D recently adopted applications including Zoho Books in 2022, Slack Connect in 2022 and Zoho Mail in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Big City W&D’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Big City W&D’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Big City W&D technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.