San Francisco, 94108, CA,
United States
Big Health Technographics
Big Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95 Big Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Health has purchased the following applications: TriNet Expense for Expense Management in 2020, Lever by Employ for Applicant Tracking System in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Health is running and its propensity to invest more and deepen its relationship with TriNet HR Corporation , Employ , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Health revenues, which have grown to $2.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Health Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TriNet HR Corporation | Legacy | TriNet Expense | Expense Management | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Big Health deployed TriNet Expense to centralize employee expense reporting and controls across its finance and HR administration functions. The TriNet Expense implementation provided an Expense Management foundation that replaced ad hoc expense handling with a standardized expense reporting and approval environment for a 95 person life sciences organization.
TriNet Expense was configured to support core Expense Management workflows, including expense report submission, mobile receipt capture, policy enforcement, multi‑level approval routing, and reimbursement orchestration. Configuration emphasized expense policy enforcement and auditability, and the deployment leveraged role based controls and configurable approval thresholds consistent with standard corporate expense workflows.
The deployment operated alongside TriNet HR services that handle payroll and time off administration, aligning expense administration with existing people operations without introducing a third party integrator. Governance centered on finance and HR ownership of policies and approval matrices, and the company cited the operational result that TriNet handling fundamentals such as pay and vacation, together with TriNet Expense managing expenses, enabled the team to focus on its mission of helping millions back to good mental health.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Big Health implemented Lever by Employ as its Applicant Tracking System. Lever by Employ is embedded on Big Health's website to capture external applicants and route public job applications directly into the hiring platform.
Deployment follows a cloud SaaS model that centralizes candidate intake, job requisition management, and candidate pipeline tracking for companywide recruiting operations. Functional capabilities in use align with Applicant Tracking System workflows, including web-based applicant capture, job posting management, structured candidate pipelines, interview scheduling workflows, collaborative hiring notes, and role-based access controls. Governance centralized hiring workflows within talent acquisition, standardizing requisition approval and interview feedback capture to maintain consistent hiring practices across the organization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Big Health implemented Drift AI Chatbot on its public website, deploying a Chatbots and Conversational AI solution to instrument customer facing conversational engagement. The deployment is centered on the Drift AI Chatbot user experience embedded in web pages, providing contextual greetings and entry points for inbound visitors.
Configuration emphasis focused on conversational playbooks and automated qualification flows, with Drift AI Chatbot configured to capture visitor intent, surface scripted responses, and escalate complex sessions to human handlers. The implementation used standard conversational design patterns for lead qualification, scheduling prompts, and session persistence to maintain context across page navigation.
Operational coverage is web centric, aligning marketing, product and customer support touchpoints to a single conversational surface on the corporate site, and routing interactions to internal teams through configured routing rules. The Drift AI Chatbot sits in the site front end and is instrumented for event tracking and session logging to support ongoing analysis.
Governance for the Drift AI Chatbot includes centralized content and playbook management, periodic review cycles for conversation scripts, and a monitoring cadence to tune intents and response accuracy. Ongoing operational processes emphasize iterative refinement of playbooks and measurement of conversational performance through the chatbot platform analytics.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Big Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Big Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||