Bilibili Inc.
Bilibili Inc. Technographics
Bilibili Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bilibili Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12281 Bilibili Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bilibili Inc. has purchased the following applications: Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, OpenResty ENTERPRISE for Apps Development in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bilibili Inc. is running and its propensity to invest more and deepen its relationship with Salesforce , OpenResty , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bilibili Inc. revenues, which have grown to $3.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bilibili Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bilibili Inc. Tech Stack and Enterprise Applications
Bilibili Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021 Bilibili Inc. deployed Salesforce Sales Cloud as its CRM platform. Salesforce Sales Cloud is implemented on the company website to serve web-driven sales workflows and customer record capture, aligning the application with Sales Automation,CRM,Sales Engagement use cases.
The implementation emphasizes core Sales Cloud capabilities, including lead capture and qualification, contact and account management, opportunity and pipeline tracking, and sales engagement sequences. Configuration focuses on standard CRM data objects, sales stage automation, and dashboarded reporting to support commercial decision making.
Architecture is centered on the website as the primary front door for inbound interactions, with Salesforce Sales Cloud acting as the central sales record for leads and opportunities. Integrations are limited to web front-end instrumentation and form-based lead ingestion, enabling handoff into Sales Cloud for follow-up and engagement workflows.
Governance and process changes concentrate on CRM data model standardization and defined lead-to-opportunity handoff procedures to align sales and commercial teams. The deployment frames Salesforce Sales Cloud as the operational backbone for Bilibili Inc. sales functions, using Sales Automation,CRM,Sales Engagement capabilities to centralize customer interactions and streamline sales execution.
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Bilibili Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenResty | Legacy | OpenResty ENTERPRISE | Apps Development | PaaS | n/a | 2021 | 2021 |
In 2021, Bilibili Inc. deployed OpenResty ENTERPRISE to diagnose and resolve a production gateway incident in China where an infinite loop in Lua code caused 100% CPU utilization and disrupted service availability. The deployment used OpenResty XRay within OpenResty ENTERPRISE as part of an Apps Development diagnostic capability applied directly to the gateway runtime.
XRay's Lua/C flame graphs were the primary functional module used to pinpoint the root cause, isolating the recursive Lua execution path responsible for CPU saturation. The engagement leveraged native Lua runtime instrumentation and C layer sampling to produce function level profiling and call stack visibility that identified the exact code path needing remediation.
The operational scope centered on the production gateway in China and the infrastructure and operations teams accountable for gateway reliability and incident response. OpenResty XRay ran against the live gateway runtime to provide visibility into request handling, Lua handlers, and runtime execution context without introducing additional middleware components.
OpenResty documented the incident and resolution as a real world XRay engagement, and Bilibili applied subsequent hardening and improved operational visibility as described in the engagement report. The forensic use of OpenResty XRay restored service availability and resulted in documented changes to diagnostics and operational governance for gateway operations.
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Apps Development | PaaS |
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2021 | 2021 |
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Bilibili Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Bilibili Inc. deployed Microsoft Azure Cloud Services to host components of its public website. Microsoft Azure Cloud Services provides scalable compute, storage, and managed platform services which Bilibili uses within the Application Hosting and Computing Services category to run web front end delivery and backend API processing. The deployment is focused on application hosting for the company website and customer facing services.
Architecturally the implementation aligns with a multi tier web hosting model, with edge facing web nodes, elastic compute for application servers, and persistent object and block storage for media and service data, leveraging Microsoft Azure Cloud Services capabilities such as virtualized compute, container hosting, orchestration primitives, load balancing, and automated scaling. Operational governance centers on centralized resource provisioning, role based access control, environment separation for production and non production, and CI CD driven release workflows to manage deployments to Azure resources. The cloud estate is integrated with Bilibili's website platform and supports the web platform and content delivery business functions under Application Hosting and Computing Services.
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bilibili Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Bilibili Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bilibili Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bilibili Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Bilibili Inc. Technographics
Bilibili Inc. is a Professional Services organization based in China,
with around 12281 employees and annual revenues of $3.05 billion.
Bilibili Inc. operates a diverse technology stack with applications such as
Salesforce Sales Cloud, OpenResty ENTERPRISE and Microsoft Azure Cloud Services,
covering areas like Sales Automation, CRM, Sales Engagement, Apps Development and Application Hosting and Computing Services.
Bilibili Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, OpenResty and Microsoft.
Bilibili Inc. recently adopted applications including
Salesforce Sales Cloud in 2021, OpenResty ENTERPRISE in 2021 and OpenResty PLUS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bilibili Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bilibili Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bilibili Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.