Burleigh Heads, 4220, QLD,
Australia
Billabong Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Billabong Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Billabong Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Billabong Australia has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Frontier Software Chris21 Payroll for Payroll in 2010, Synetek LeaseEagle for Lease Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Billabong Australia is running and its propensity to invest more and deepen its relationship with Oracle , Epicor , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Billabong Australia revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Billabong Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Billabong Australia implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment used Oracle NetSuite ERP cloud SaaS architecture to centralize core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, tax reporting and period-end close workflows. Configuration emphasized a standardized chart of accounts and multi-book financial management to support retail finance and corporate accounting processes. The implementation covered finance and accounting teams across the Australia organization, aligning transactional processing with statutory and management reporting needs.
Governance and rollout focused on role-based access controls, approval workflows for accounts payable and expense processing, and documented month-end close procedures to enforce financial controls. System configuration prioritized audit trails and structured financial reporting hierarchies to support statutory compliance and internal management reporting. The program included staged testing and targeted training for finance operations, with ongoing administration handled by in-house finance and IT support teams.
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2010 | 2010 |
In 2010 Billabong Australia deployed Frontier Software Chris21 Payroll as its central payroll platform. The Frontier Software Chris21 Payroll implementation established a dedicated Payroll system to manage employee pay processing and statutory payroll compliance across the organization, supporting a headcount of approximately 250 employees.
The deployment configured standard Payroll functional modules including pay run scheduling, tax and superannuation calculations, leave and absence tracking, employee master data management, and payroll reporting. Frontier Software Chris21 Payroll was configured to handle recurring payroll cycles and payroll journal outputs for downstream financial reconciliation, aligning HR and Finance workflows.
The technical architecture leveraged Microsoft Windows Server platforms with Microsoft SQL Server as the database tier and Microsoft Active Directory for user authentication and role based access control. Time and attendance integration was implemented with Timeteq for rostered hours and time capture, while reporting and document generation used Crystal Reporting. Operational tooling noted in the environment included VMware virtualization, Citrix for remote access, Commvault for backups, and Kaseya and LogMeIn for systems administration.
Governance focused on centralized access controls via Active Directory and standard IT operations covering backups and remote management, with payroll administration processes owned by HR and Finance teams. The implementation emphasized system level integration into existing enterprise infrastructure and operational support procedures rather than point solutions, positioning Frontier Software Chris21 Payroll as the authoritative Payroll record for the company.
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Time and Attendance | HCM |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Synetek Systems Pty Ltd | Legacy | Synetek LeaseEagle | Lease Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Billabong Australia deployed Synetek LeaseEagle as its Lease Management application, implementing a centralized system for managing the company lease portfolio across its Australian retail operations. Vendor Synetek Systems Pty Ltd lists Billabong Australia as a customer on the LeaseEagle customer page, confirming the deployment and vendor relationship.
Synetek LeaseEagle was configured to provide a central lease register, lease accounting and payment scheduling, document management, and automated notifications for critical dates. The implementation leveraged standard Lease Management capabilities such as amortization schedules, contract indexing, and portfolio reporting to consolidate lease data and standardize financial workflows.
Operational ownership was centered in finance and property management with direct impact on accounting, real estate portfolio administration, and store operations across Australia. Governance was structured around role based access, audit trails, and standardized lease review workflows to enforce consistent recordkeeping and approvals within the Lease Management application.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2025 | 2025 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2014 | 2014 |
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Supply Chain Management | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2010 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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