AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Billabong Australia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2015 2015
In 2015 Billabong Australia implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment used Oracle NetSuite ERP cloud SaaS architecture to centralize core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, tax reporting and period-end close workflows. Configuration emphasized a standardized chart of accounts and multi-book financial management to support retail finance and corporate accounting processes. The implementation covered finance and accounting teams across the Australia organization, aligning transactional processing with statutory and management reporting needs. Governance and rollout focused on role-based access controls, approval workflows for accounts payable and expense processing, and documented month-end close procedures to enforce financial controls. System configuration prioritized audit trails and structured financial reporting hierarchies to support statutory compliance and internal management reporting. The program included staged testing and targeted training for finance operations, with ongoing administration handled by in-house finance and IT support teams.
ERP Financial ERP Financial Management 2011 2011
Payment Processing ERP Financial Management 2021 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Frontier Software Legacy Frontier Software Chris21 Payroll Payroll HCM n/a 2010 2010
In 2010 Billabong Australia deployed Frontier Software Chris21 Payroll as its central payroll platform. The Frontier Software Chris21 Payroll implementation established a dedicated Payroll system to manage employee pay processing and statutory payroll compliance across the organization, supporting a headcount of approximately 250 employees. The deployment configured standard Payroll functional modules including pay run scheduling, tax and superannuation calculations, leave and absence tracking, employee master data management, and payroll reporting. Frontier Software Chris21 Payroll was configured to handle recurring payroll cycles and payroll journal outputs for downstream financial reconciliation, aligning HR and Finance workflows. The technical architecture leveraged Microsoft Windows Server platforms with Microsoft SQL Server as the database tier and Microsoft Active Directory for user authentication and role based access control. Time and attendance integration was implemented with Timeteq for rostered hours and time capture, while reporting and document generation used Crystal Reporting. Operational tooling noted in the environment included VMware virtualization, Citrix for remote access, Commvault for backups, and Kaseya and LogMeIn for systems administration. Governance focused on centralized access controls via Active Directory and standard IT operations covering backups and remote management, with payroll administration processes owned by HR and Finance teams. The implementation emphasized system level integration into existing enterprise infrastructure and operational support procedures rather than point solutions, positioning Frontier Software Chris21 Payroll as the authoritative Payroll record for the company.
Time and Attendance HCM 2010 2010
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Synetek Systems Pty Ltd Legacy Synetek LeaseEagle Lease Management ERP Services and Operations n/a 2018 2018
In 2018 Billabong Australia deployed Synetek LeaseEagle as its Lease Management application, implementing a centralized system for managing the company lease portfolio across its Australian retail operations. Vendor Synetek Systems Pty Ltd lists Billabong Australia as a customer on the LeaseEagle customer page, confirming the deployment and vendor relationship. Synetek LeaseEagle was configured to provide a central lease register, lease accounting and payment scheduling, document management, and automated notifications for critical dates. The implementation leveraged standard Lease Management capabilities such as amortization schedules, contract indexing, and portfolio reporting to consolidate lease data and standardize financial workflows. Operational ownership was centered in finance and property management with direct impact on accounting, real estate portfolio administration, and store operations across Australia. Governance was structured around role based access, audit trails, and standardized lease review workflows to enforce consistent recordkeeping and approvals within the Lease Management application.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
eCommerce eCommerce 2025 2025
Personalization and Product Recommendations eCommerce 2019 2019
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management SCM 2014 2014
Supply Chain Management SCM 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2017 2017
Customer Experience CRM 2019 2019
Customer Support CRM 2018 2018
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2019 2019
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2010 2010
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2012 2012
IT Decision Makers and Key Stakeholders at Billabong Australia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Billabong Australia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Billabong Australia Technographics

Billabong Australia is a Retail organization based in Australia, with around 250 employees and annual revenues of $80.0 million.

Billabong Australia operates a diverse technology stack with applications such as Oracle NetSuite ERP, Frontier Software Chris21 Payroll and Synetek LeaseEagle, covering areas like ERP Financial, Payroll and Lease Management.

Billabong Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Frontier Software and Synetek Systems Pty Ltd.

Billabong Australia recently adopted applications including Shopify in 2025, Apple Pay in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Billabong Australia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Billabong Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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