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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

BIO-key International, Inc. Tech Stack and Enterprise Applications

BIO-key International, Inc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
In 2022 BIO-key International, Inc. deployed Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment is positioned to support companywide productivity for the 51 person professional services organization headquartered in the United States, and the vendor notes the application is used in conjunction with their public website. Microsoft 365 was implemented to provide core Collaboration capabilities including cloud email, meetings and chat, document management, and file synchronization using familiar services such as Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business as part of the Microsoft 365 suite. The implementation emphasizes collaborative document workflows, shared team sites, and cloud mailbox consolidation, with Microsoft 365 serving as the primary collaboration and productivity layer for business functions such as engineering, sales, and corporate operations. Operationally the deployment required tenant configuration, user account provisioning, and governance around identity and access controls to align Collaboration usage with corporate policies. BIO-key International, Inc. uses Microsoft 365 on their website and within internal collaboration channels, with governance focused on content lifecycle for SharePoint sites, mailbox management, and standardization of Teams workspaces to support cross-functional communication and document control.
BIO-key International, Inc. CRM
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Previous System
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Category
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VAR/SI
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Live
Insight
Zoominfo Legacy Zoominfo Platform Account Based Marketing CRM n/a 2022 2022
In 2022, BIO-key International, Inc. deployed Zoominfo Platform to support Account Based Marketing on its website. The deployment targets marketing and sales functions to improve outbound prospecting and account targeting. Implementation concentrated on core Account Based Marketing capabilities, including company and contact intelligence, enrichment for web captured leads, intent signal monitoring, and targeted account list construction. Zoominfo Platform was configured to surface account level insights and contact level data for orchestrating targeted outreach and inbound qualification. The Zoominfo Platform is integrated directly with BIO-key's website to enable real time lead capture and data enrichment, feeding qualified prospects into downstream sales and marketing workflows. Operational ownership is held within the marketing function, with platform access provided to sales for account prioritization and outreach orchestration. Governance emphasized centralized data stewardship, segmentation rules for account lists, and standardized qualification workflows to align sales and marketing activity around named accounts. The implementation reflects a compact, centrally managed ABM architecture suitable for a company of BIO-key's size, instrumenting the Zoominfo Platform for coordinated Account Based Marketing and sales prospecting.
CRM CRM 2021 2021
CRM CRM 2019 2019
Digital Advertising Platform CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
BIO-key International, Inc. ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2021 2021
In 2021, BIO-key International, Inc. deployed Atlassian Jira Service Desk to provide a customer-facing support channel embedded on its website. BIO-key International, Inc. uses Atlassian Jira Service Desk as its IT Service Management solution to support both customer service inquiries and internal IT operations, leveraging the web portal to capture incidents, log service requests, and surface a knowledge base for self-service. Configuration focused on request type cataloging, workflow automation rules, SLA tracking, and role based permissions to align triage and escalation between support and technical teams. Operational coverage is centered on customer support and IT teams, with tickets originating from the website portal and routed through the Jira Service Desk queue for assignment and resolution, while governance changes formalized triage processes, defined ownership for request categories, and introduced reporting to monitor service desk activity.
BIO-key International, Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at BIO-key International, Inc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by BIO-key International, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BIO-key International, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BIO-key International, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD BIO-key International, Inc. Technographics
BIO-key International, Inc. is a Professional Services organization based in United States, with around 51 employees and annual revenues of $5.1 million.
BIO-key International, Inc. operates a diverse technology stack with applications such as Microsoft 365, Zoominfo Platform and Atlassian Jira Service Desk, covering areas like Collaboration, Account Based Marketing and IT Service Management.
BIO-key International, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Zoominfo and Atlassian.
BIO-key International, Inc. recently adopted applications including Microsoft 365 in 2022, Zoominfo Platform in 2022 and Hubspot CRM in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates BIO-key International, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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