Birmingham, B5 4AS,
United Kingdom
Birmingham Hippodrome Technographics
Birmingham Hippodrome Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Birmingham Hippodrome and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36 Birmingham Hippodrome employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Birmingham Hippodrome has purchased the following applications: Slack Connect for Collaboration in 2022, Tessitura CRM for CRM in 2022, OneTrust Cookie Consent for Governance, Risk and Compliance in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Birmingham Hippodrome is running and its propensity to invest more and deepen its relationship with Salesforce , Tessitura , Survicate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Birmingham Hippodrome revenues, which have grown to $52.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Birmingham Hippodrome intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Birmingham Hippodrome Tech Stack and Enterprise Applications
Birmingham Hippodrome Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Birmingham Hippodrome implemented Slack Connect as its primary Collaboration tool to enable real-time messaging and external partner channels. Birmingham Hippodrome Slack Connect Collaboration supports business functions including box office, marketing, production and front of house teams, and the deployment is surfaced directly on the theatre website to open external communication with partners and audiences.
The implementation leverages standard Slack Connect capabilities, including shared channels for external organizations, direct messaging, file sharing and guest user access, configured to align with a small, single-site UK operations model. Governance emphasis centers on channel naming conventions and external partner onboarding workflows, with the application functioning as a cloud-hosted Collaboration layer integrated via the organisation website for external engagement.
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Birmingham Hippodrome CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tessitura | Legacy | Tessitura CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Birmingham Hippodrome implemented Tessitura CRM. Tessitura CRM is deployed on the theatre's public website and serves as the institution's primary CRM, handling customer profiles and web transaction capture.
Configuration centers on contact and constituent record management, web based ticketing profile capture, marketing segmentation and automated communication workflows consistent with CRM functionality for leisure and hospitality organizations. The deployment of Tessitura CRM on the website indicates web form and transaction data flow into the Tessitura CRM data model, supporting consent capture and profile enrichment from online interactions.
Operational scope spans box office, marketing, development and customer service teams, with system administration and governance managed internally by the Hippodrome team using role based access controls and consent management tied to online sales and communications. Rollout and configuration focused on embedding Tessitura CRM into website user flows and internal constituent management processes to centralize customer relationship and ticketing profile records.
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Birmingham Hippodrome TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2021 | 2021 |
In 2021, Birmingham Hippodrome deployed OneTrust Cookie Consent on its public website. The OneTrust Cookie Consent implementation is positioned within the Governance, Risk and Compliance category to manage web privacy controls, presenting a cookie banner, capturing granular consent choices, and maintaining consent records through the OneTrust administrative console.
Configuration work focused on the OneTrust Cookie Consent client-side implementation, cookie categorization and preference center setup, and centralized policy management via the vendor console. Operational ownership was aligned to digital and marketing workflows, with consent capture and preference management embedded in the website experience and consent artifacts retained in OneTrust for auditability and ongoing governance.
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Birmingham Hippodrome PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Birmingham Hippodrome IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Birmingham Hippodrome CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Birmingham Hippodrome
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Birmingham Hippodrome Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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