Glendale, 91201, CA,
United States
Biz-Tech Services Technographics
Biz-Tech Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Biz-Tech Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Biz-Tech Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Biz-Tech Services has purchased the following applications: Formilla.com for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Biz-Tech Services is running and its propensity to invest more and deepen its relationship with Formilla.com , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Biz-Tech Services revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Biz-Tech Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Biz-Tech Services Tech Stack and Enterprise Applications
Biz-Tech Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Biz-Tech Services implemented Formilla.com on its public website as a customer engagement layer, leveraging the application within the Chatbots and Conversational AI category to support front-line interactions. The deployment is a site-embedded chat widget solution, configured for a 30-employee professional services firm to handle inbound web inquiries and basic conversational automation directly on pages of https://www.biz-techservices.com/.
Formilla.com was configured to provide live chat and automated messaging workflows, visitor monitoring, and lead capture capabilities typical of Chatbots and Conversational AI platforms, with agent routing and canned response templates assigned to sales and support staff. The implementation involved front-end script installation on the website, role-based agent access for internal users, and process changes to route web leads into existing sales and support handling, creating a centralized conversational channel for client inquiries.
|
Biz-Tech Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Biz-Tech Services implemented Microsoft 365 to provide a cloud first Collaboration platform for the firm. The Microsoft 365 tenant was configured to deliver core Collaboration capabilities for a 30 person professional services company in the United States. Implementation work centered on Exchange Online mail hosting, with Office 365 Mail visibly integrated on the company website, and included user mailbox provisioning, group collaboration constructs, and document management configuration.
Operational governance was established through centralized administration in the Microsoft 365 admin experience, with role based account provisioning and mailbox lifecycle workflows to support IT and client facing staff. The deployment aligned business functions around email, document collaboration, scheduling, and real time communication, leveraging typical Microsoft 365 modules such as SharePoint, OneDrive, and Microsoft Teams for Collaboration. Integrations are explicitly evident on the public site through Office 365 Mail usage, and tenant level identity and mailbox controls were used to manage users and policies.
|
Biz-Tech Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Biz-Tech Services deployed WooCommerce from Automattic on its public website to add transactional storefront capabilities. The implementation embeds the WooCommerce application within the company site to provide a customer-facing catalog and order capture for Biz-Tech Services' service and product offerings in the United States.
The WooCommerce deployment configures core eCommerce modules including product catalog, shopping cart, checkout, order management, tax and shipping configuration, and basic inventory controls, integrating those functions into existing website content and contact workflows. Operational scope centers on web sales and customer order processing, impacting sales, operations, and finance functions while centralizing transactions on the website. Governance is managed through site level administration and role based access to order and product management via the WooCommerce admin interface, with content and pricing controlled by the web operations team.
|
Biz-Tech Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
Biz-Tech Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Biz-Tech Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP Sales and Marketing | VP | Marketing | ||||
| CEO / ERP Specialist | Manager | IT | ||||
| ERP Consultant | Manager | IT |
Apps Being Evaluated by Biz-Tech Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||