Bristol, 06010-6640, CT,
United States
Black Bear Auto Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Black Bear Auto and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Black Bear Auto employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Black Bear Auto has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2020, Ro Writer for Shop Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Black Bear Auto is running and its propensity to invest more and deepen its relationship with GoDaddy , Amazon Web Services (AWS) , Ro Writer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Black Bear Auto revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Black Bear Auto intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ro Writer | Legacy | Ro Writer | Shop Management | ERP Services and Operations | n/a | 2018 | 2018 | In 2018, Black Bear Auto implemented Ro Writer in February 2018 to replace QuickBooks and modernize shop management. The deployment at the Bristol, Connecticut shop targeted core Shop Management functions for a 10 person automotive operation, focusing on repair orders, parts management, and customer estimates. The Ro Writer implementation configured modules for repair order processing, parts and inventory tracking, and estimate-to-invoice workflows, and included a payments integration to capture customer payments at point of sale. Configuration and workflow design emphasized shop-level operational automation typical of Shop Management applications, including technician assignment, status tracking, and consolidated RO documentation. Rollout was executed as a shop-wide operational cutover in February 2018 with process governance to standardize repair order entry and parts costing, shifting responsibilities for service advisors and technicians onto the platform. Black Bear Auto reports a roughly 70% increase in average repair order and improved operational efficiency after the Ro Writer implementation, outcomes documented in the vendor case study. |
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