Black Bear Diner, Inc
280 Hemsted Dr Suite 200,
Redding, 96002, CA,
United States
Redding, 96002, CA,
United States
1 530-243-2327
Leisure and Hospitality
Black Bear Diner, Inc Technographics
Black Bear Diner, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Black Bear Diner, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1350 Black Bear Diner, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Black Bear Diner, Inc has purchased the following applications: iSolved Hire for Applicant Tracking System in 2019, NCR Voyix Aloha POS for Point Of Sale in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Black Bear Diner, Inc is running and its propensity to invest more and deepen its relationship with iSolved , Intertek , NCR Voyix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Black Bear Diner, Inc revenues, which have grown to $280.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Black Bear Diner, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Black Bear Diner, Inc Tech Stack and Enterprise Applications
Black Bear Diner, Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iSolved | Legacy | iSolved Hire | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Black Bear Diner, Inc implemented iSolved Hire, an Applicant Tracking System. The deployment centralized job requisition management, candidate sourcing, resume parsing, interview scheduling, and onboarding-trigger workflows to standardize hiring operations across the organization.
iSolved Hire was configured with requisition templates, candidate stage workflows, automated communications, and compliance reporting to support recruiting and HR functions. The implementation covered corporate and restaurant hiring activities for Black Bear Diner, Inc with governance controls such as defined approval workflows, role-based recruiter and hiring manager permissions, and standardized job templates to streamline high-volume hourly recruitment. iSolved Hire is listed as a customer on the vendor website.
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Learning and Development | HCM |
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2020 | 2020 |
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Black Bear Diner, Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Black Bear Diner, Inc implemented NCR Voyix Aloha POS to consolidate front-of-house transaction and order workflows, using the Point Of Sale application to support restaurant operations. The deployment emphasized core Point Of Sale capabilities across customer-facing functions, aligning the NCR Voyix Aloha POS with server, host, and to-go workflows.
NCR Voyix Aloha POS was configured to handle order entry, table management, waitlist management, phone and in-person to-go ordering, check-out and payment processing, and menu upsell prompts. Servers documented using Aloha POS to seat guests, provide wait-time estimates, place guests on a waitlist, take accurate food and beverage orders, enter to-go orders by phone and in person, process customer payments, and prepare packaged to-go orders.
Operational coverage included front-of-house staff and kitchen communication at company restaurant sites, with explicit usage recorded at the Palmdale, California location from April 2022 to December 2022. Governance centered on standardized host and server workflows for seating, order entry, upsell execution, and to-go packaging, with training focused on consistent use of NCR Voyix Aloha POS for daily service routines.
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Restaurant Management | ERP Services and Operations |
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2018 | 2019 |
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Black Bear Diner, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Black Bear Diner, Inc implemented Microsoft 365 as its Collaboration platform. Black Bear Diner, Inc uses Microsoft 365 for Collaboration across operations, marketing and corporate finance, supporting approximately 1,350 employees in the United States. The company website references Microsoft 365 assets, indicating web-facing integration with the tenant-level services.
The implementation aligns with standard Microsoft 365 Collaboration capabilities, including cloud email, document collaboration, team chat and intranet-style content sharing and storage consistent with Microsoft 365 functional patterns. Administration appears organized around a centralized cloud tenancy model with tenant-level controls and policy enforcement to govern user accounts and content across business functions. The narrative emphasizes platform-level collaboration tooling and website integration rather than bespoke on-premise architecture.
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Black Bear Diner, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Black Bear Diner, Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Black Bear Diner, Inc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Black Bear Diner, Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Black Bear Diner, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Black Bear Diner, Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Black Bear Diner, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Senior Director Of Information Technology | Director | IT | |
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Vice President Finance & Risk | VP | Finance | |
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IT Services Manager | Manager | IT | |
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IT Systems Manager | Manager | IT | |
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Apps Being Evaluated by Black Bear Diner, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Black Bear Diner, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Black Bear Diner, Inc digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Black Bear Diner, Inc Technographics
Black Bear Diner, Inc is a Leisure and Hospitality organization based in United States,
with around 1350 employees and annual revenues of $280.0 million.
Black Bear Diner, Inc operates a diverse technology stack with applications such as
iSolved Hire, NCR Voyix Aloha POS and Microsoft 365,
covering areas like Applicant Tracking System, Point Of Sale and Collaboration.
Black Bear Diner, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iSolved, NCR Voyix and Microsoft.
Black Bear Diner, Inc recently adopted applications including
Intertek Wisetail LMS in 2020, NCR Voyix Aloha POS in 2020 and Freshservice in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Black Bear Diner, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Black Bear Diner, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Black Bear Diner, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.